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Permissions required for Windows installations

This topic provides a comprehensive list of the permissions required to install the Windows products in BMC Cloud Lifecycle Management. It provides useful links to other help topics that describe how to perform a specific task, for example, configuring a trust relationship. 

Note

These permissions apply to BMC Cloud Lifecycle Management installer host and all target hosts. For more information, see System-requirements-for-Windows.

The following information is provided:

Installer host permissions

Note

You need your local Windows Administrator credentials to perform all the installations. For more information, see System-requirements-for-Windows .

The user must be:

  • The local Administrator of the system (not a domain user). 
  • Added to the Administrators group on the system.

Target host permissions

The following target host permissions are required when installing specific products:

Product

Permissions required

All products

Make sure that the Administrator user exists on all target hosts.

NSH and RSCD Agent

  • Domain user credentials (even though they have admin permissions) are not supported during the RSCD installation using the BMC Cloud Lifecycle Management installer.
  • You must configure a trust relationship between the installer host and the target host if FTP is not configured. Your computer must be synced with the domain controller.
  • BMC AR System Server – Cloud Portal and Database – Primary (Enterprise AR)
  • (Optional) BMC AR System Server – Cloud Portal and Database – Secondary

You must have administrator privileges for actions, such as setting system environment variables and restarting services. Therefore, having only administrator privileges is not enough. You must set the User Account Control (UAC) to disable the Administrator Approval Mode.

BMC Remedy Mid Tier

Local Windows Administrator credentials

BMC Atrium Core Web Registry Components

Local Windows Administrator credentials

TrueSight Server Automation – File Server (Optional)

Local Windows Administrator credentials

TrueSight Server Automation – Application Server and Console

Local Windows Administrator credentials

TrueSight Server Automation – Application Server (MAS)

Local Windows Administrator credentials

  • TrueSight Orchestration Server
  • TrueSight Orchestration – Configuration Distribution Peer (HA) (Optional)

Local Windows Administrator credentials

TrueSight Network Automation

You must create a user account (for example, bcan) when installing the TrueSight Network Automation product. This account is referred to as the BCAN_USER account. The user account cannot be an administrator account and must have privileges to log on locally.

BMC Atrium Core Web Registry

You must have administrator privileges for actions, such as setting system environment variables and restarting services. Therefore, having only administrator privileges is not enough. You must set the User Account Control (UAC) to disable the Administrator Approval Mode.

Cloud Database Extensions

Local Windows Administrator credentials

Cloud Platform Manager

Local Windows Administrator credentials

  • Cloud Portal AR Extensions – Primary
  • Cloud Portal AR Extensions – Secondary (Optional)

Local Windows Administrator credentials

PXE Server

Local Windows Administrator credentials

TrueSight Network Automation – Device Agent (Optional)

Local Windows Administrator credentials

CLM Self-Check Monitor

Local Windows Administrator credentials

Cloud Portal Web Application

Local Windows Administrator credentials

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Where to go from here

Supported target platforms for provisioning

 

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