Extending change integration for storage

Complete the following procedures to create new storage operator actions and then create a Change template mapping with the new actions.

Creating new storage operator actions

1.  a browser, open the CMF:OperatorActions_ChangeIntegration form.
   
   

2. Create entries for the new operator actions. Enter the appropriate information in the following fields:

   • Action ID—Action Name
   • Action Class—OM Class
   • Op Name—Operation Name
   • Op Value—Operation Value
   • Display Name—Name displayed on the UI.

   1. Add the following actions:
      • Attach operator action
        
        • Action ID—SOI-attach storage
        • Action Class—Storage Connection
        • Op Name—attach
        • Op Value—1200
        • Display Name—Attach Storage
      • Detach operator action
        •  Action ID—SOI-detach storage
        • Action Class—StorageConnection
        • Op Name—detach
        • Op Value—1100
        • Display Name—Detach Storage
      • Decommission operator action
        • Action ID—SOI-decommission storage
        • Action Class—StorageResource  
        • Op Name—decommission
        • Op Value—1300
        • Display Name—Decommission Storage

   The values are populated in ITSM Configuration tab of the BMC Cloud Lifecycle Management Administration Console. 

Creating a Change template mapping

1. Log in to the BMC Cloud Lifecycle Management Administration Console as a cloud administrator.
2. Go to Workspaces > Configuration, and click the  ITSM Configuration tab.
3. Register a valid ITSM provider.
   For more information, see Integrating-with-BMC-Remedy-ITSM, Integrating-with-BMC-Remedy-OnDemand, or Integrating-with-BMC-Remedyforce. To register a different ITSM provider, contact BMC Professional Services. 
4. To add a template mapping for a specific operator action, click the Add icon  in the Operator Action – Template Mapping section to open the Change Template Mapping dialog box.
5. Select an action from the Operator Action Name drop-down list.
    
6. Click Save.