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Testing and promoting staging server to production

Performing the steps in stage 9 turns your staging server into an upgraded production server.

To test and promote your staging server to production

  1. Test the functionality of the upgraded BMC Remedy AR System components and applications.
  2. Perform the following steps to promote the server to production:
    1. Migrate data from your production server to the custom fields and custom forms that you created on StagingServer. This ensures that your custom data is preserved after the upgrade is complete. You can export your data in reports and use BMC Remedy Import or the Delta Data Migration utility, or create some temporary workflow to move the data.
    2. Use the Delta Data Migration utility to move data that was created or changed after copying the production database from your production server to StagingServer. This ensures that the staging server has copies of your latest data. If you created custom fields or forms in stage 7, you can use the Delta Data Migration utility to move new data to those fields as well.
    3. Shut down the former production server and promote StagingServer to be the new production server.

Where to go from here

 

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