Verifying the BMC Atrium Orchestrator installation

After installing BMC Atrium Orchestrator, perform the following verification tasks.

To review the BMC Atrium Orchestrator installation log files

If you just completed installing BMC Atrium Orchestrator and the installer prompts you to view the installation log, click View Log and skip to step 3.

If you already exited the installation host, perform the following steps:

Platform	Default installation log location
Red Hat Linux	/tmp
Microsoft Windows	C:\Windows\Temp

Open the log file that corresponds to the installation type, as shown in the following table:

Installation log file names

Installation type	Installation log file name
Platform and all components included in the installation	BAO_install_log.txt Includes installation information for the Access Manager, repository, configuration distribution peer (CDP), and all optional components such as secondary peers
BMC Atrium Orchestrator Development Studio	BAO_studio_install_log.txt Includes the installation information for BMC Atrium Orchestrator Development Studio
BMC Atrium Orchestrator content	BAO_content_install_log.txt Includes all installed content: adapters, modules, and run books When you use the content installation program to install a predefined workflow for a BMC solution, the log files are created in <installationFolder>\import-logs.

Search the log files to verify that they contain no SEVERE error messages.
Note
The BAO_install_log.txt log file contains the following known SEVERE error message. You can disregard this message because it does not cause any issues with the installation.
* (Windows) The Windows service name is defined on this system ,Detail=AO-CDP
* (Linux) Could not run command because target file does not exist
Scroll to the end of the file to locate the success message.
---------------------------------------------
BMC Atrium Orchestrator install succeeded.
---------------------------------------------
If no error messages were reported, the installation was successful and you can skip the rest of the procedures in this topic.
For all error, (including SEVERE) messages, perform the following procedures:
If a SEVERE error message was reported, additionally perform the steps documented in the Resolving-product-installation-issues-on-target-hosts topic.

From a BMC Atrium Orchestrator server host:

(Windows) Verify that the following services are running:
- BMC Atrium Orchestrator Access Manager and Repository
- BMC Atrium Orchestrator Configuration Distribution Peer
(Linux) Verify that the following processes are running:
- amrepo
- cdp
  # ps -ef | grep amrepo
  # ps -ef | grep cdp
  If either of these processes is not running, you can attempt to start them by using one of the following commands:
  - /opt/bmc/ao-platform/amrepo/bin/server.sh start
  - /opt/bmc/ao-platform/cdp/bin/server.sh start

In a web browser, launch Grid Manager by using the following format to type the URL: http://<hostnameOrIpAddress>:<webServerPort>/baocdp
- <hostnameOrIpAddress> is the IP address or host name used to install the CDP.
- <webServerPort> is the port value entered during the installation. The default port is 28080.
  To launch the Grid Manager, enter the following URL:
  http://CDPhost:28080/baocdpThe Access Manager logon page is displayed.
Log on to Grid Manager.
You can use the following default credentials to start Grid Manager:
Credential
Value
User name
admin
Password
admin123
On the Status tab, verify that Grid CDP1 appears with the green, "Fully Running" status.

With BMC Cloud Lifecycle Management installer, you can enable ARSAdapter, BladeLogic, and NetAppActor adapters. If you enabled other adapters, they should also appear on the Status tab.

If any of your enabled adapters do not appear in this list, you can check the following log files for errors:
- <installationLocation>/ao-platform/cdp/tomcat/logs/catalina.out
- <installationLocation>/ao-platform/cdp/tomcat/logs/grid.out

Credential	Value
User name	admin
Password	admin123

If you did not configure adapters as part of the BMC Atrium Orchestrator post-install configuration steps, perform the following steps:

Log into your BMC Atrium Orchestrator installation using the following link:
http://<hostname>:<port>/baocdp
The Grid Manager screen is displayed.
Go to Manage > Adapters.
Select the following adapters:
- bmc-adapter-amazon-ec2-actor
- bmc-adapter-bmc-server-automation
- bmc-adapter-netapp-storage-actor
- ro-adapter-command-line
- ro-adapter-file
- ro-adapter-remedy-actor
Click Add to Grid.
The adapter will now be added to the grid.
Click Configure in the Name column for each of the above adapters.
Provide the required information as listed in table.
For example, enter the information for the ARS Adapter, and then click OK.

Adapters that you configured appear as blue in the table:
Go to Manage > Peers.
Select the required Peer, for example CDP1 and click Edit selected Peer (Pencil icon) on the right.
Click Enable and select the available adapters.
Select an available adapter from the list (for example, ARS Adapter), click OK, and wait for a few minutes.
Add all the adapters to the grid.
Click the Status tab on the top of the screen.Select the GRID link on the top of the table, as shown in the screenshot below.

For each of the adapters listed in the table a green button should be displayed, indicating that the adapters are running.