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Preparing to run the installer on a Linux computer

Before you start installing the products in the BMC Cloud Lifecycle Management solution, prepare the Linux computer on which you will run the installer by using the procedures explained in this topic:

To prepare for installation on a Microsoft Windows computer, see Preparing-to-run-the-installer-on-a-Windows-computer.

Before you begin

Ensure that you review the complete list of requirements. See Linux installer host requirements  

To install packages required for the Oracle client

Install these packages for products that require an Oracle client.


Packages required for Red Hat Linux 6.x

  • unixODBC-devel-2.2.14-11.el6.x86_64
  • unixODBC-devel-2.2.14-11.el6.i686
  • unixODBC-2.2.14-11.el6.i686
  • unixODBC-2.2.14-11.el6.x86_64
  • glibc-devel-2.12-1.47.el6_2.12.x86_64
  • glibc-devel-2.12-1.47.el6.i686
  • libstdc++.so.5 (use yum install compat-libstdc++-33.x86_64)
  • libgcc_s.so.1

Packages required for Red Hat Linux 5.x

  • compat-libstdc++-33-3.2.3-61
  • elfutils-libelf-devel-0.137-3.el5
  • elfutils-libelf-devel-static-0.137-3.el5
  • libaio-devel-0.3.106-5  (64-bit  and 32-bit)
  • libgcc-4.1.2-50.el5
  • libstdc++-devel-4.1.2-50.el5
  • unixODBC-2.2.11-7.1 (32-bit)
  • unixODBC-devel-2.2.11-7.1 (32-bit)
  • glibc-devel-2.5-58.i386
  • glibc-devel-2.5-58.x86_64
  • glibc-2.5-58.i686
  • glibc-2.5-58.x86_64
  • libstdc++.so.5 libgcc_s.so.1

All the packages listed are required for an Oracle client.

To install packages on Linux 6.x computers

The following packages are required to access the graphical user interface (GUI) on RedHat Linux 6.x computers.  Install the following packages on your installer host:

Note

Contact your Linux system administrator to check for these packages.

  1. Install the following 32-bit RPM packages:
    • unixODBC-devel-2.2.14-12.el6_3.i686.rpm
    • unixODBC-2.2.14-12.el6_3.i686.rpm
    • libX11-1.5.0-4.el6.i686.rpm
    • libXau-1.0.5-1.el6.i686.rpm
    • libxcb-1.8.1-1.el6.i686.rpm
    • libXext-1.3.1-2.el6.i686.rpm
    • libXi-1.3-3.el6.i686.rpm
    • libXtst-1.0.99.2-3.el6.i686.rpm
    • libXp-1.0.0-15.1.el6.i686.rpm
    • openssl-1.0.0-20.el6_2.5.i686.rpm
    • libgssglue-0.1-11.el6.i686.rpm
    • krb5-libs-1.10.3-10.el6_4.2.i686.rpm
    • libcom_err-1.41.12-14.el6.i686.rpm
    • keyutils-libs-1.4-4.el6.i686.rpm
    • libselinux-2.0.94-5.3.el6.i686.rpm
    • zlib-1.2.3-29.el6.i686.rpm
    • libidn-1.18-2.el6.i686.rpm
    • libcap-2.16-5.5.el6.i686.rpm
    • libattr-2.4.44-7.el6.i686.rpm
    • libstdc++-4.4.4-13.el6.i686.rpm
    • elfutils-libelf-devel-0.152-1.el6.i686.rpm
    • elfutils-libelf-devel-static-0.152-1.el6.i686.rpm
    • libaio-devel-0.3.107-10.el6.i686.rpm
    • libgcc-4.4.7-3.el6.i686.rpm
    • libstdc++-devel-4.4.6-4.el6.i686.rpm
    • glibc-devel-2.12-1.107.el6.i686.rpm
    • glibc-2.12-1.107.el6.i686.rpm
    • compat-libstdc++-33-3.2.3-69.el6.i686.rpm
    • compat-libtermcap-2.0.8-49.el6.i686.rpm
    • pam.i686 – Linux-PAM (Pluggable Authentication Modules for Linux) RPM
  2. Install the following 64-bit RPM packages:
    • unixODBC-devel-2.2.14-12.el6_3.x86_64.rpm
    • unixODBC-2.2.14-12.el6_3.x86_64.rpm
    • libX11-1.5.0-4.el6.x86_64.rpm
    • libXau-1.0.5-1.el6.x86_64.rpm
    • libxcb-1.8.1-1.el6.x86_64.rpm
    • libXext-1.3.1-2.el6.x86_64.rpm
    • libXi-1.3-3.el6.x86_64.rpm
    • libXtst-1.0.99.2-3.el6.x86_64.rpm
    • libXp-1.0.0-15.1.el6.x86_64.rpm
    • openssl-1.0.0-20.el6_2.5.x86_64.rpm
    • libgssglue-0.1-11.el6.x86_64.rpm
    • krb5-libs-1.10.3-10.el6_4.2.x86_64.rpm
    • libcom_err-1.41.12-14.el6.x86_64.rpm
    • keyutils-libs-1.4-4.el6.x86_64.rpm
    • libselinux-2.0.94-5.3.el6.x86_64.rpm
    • zlib-1.2.3-29.el6.x86_64.rpm
    • libidn-1.18-2.el6.x86_64.rpm
    • libcap-2.16-5.5.el6.x86_64.rpm
    • libattr-2.4.44-7.el6.x86_64.rpm
    • libstdc++-4.4.4-13.el6.x86_64.rpm
    • elfutils-libelf-devel-0.152-1.el6.x86_64.rpm
    • elfutils-libelf-devel-static-0.152-1.el6.x86_64.rpm
    • libaio-devel-0.3.107-10.el6.x86_64.rpm
    • libgcc-4.4.7-3.el6.x86_64.rpm
    • libstdc++-devel-4.4.6-4.el6.x86_64.rpm
    • gcc-4.4.6-4.el6.x86_64.rpm
    • glibc-devel-2.12-1.107.el6.x86_64.rpm
    • glibc-headers-2.12-1.107.el6.x86_64.rpm
    • kernel-headers-2.6.32-279.el6.x86_64.rpm
    • glibc-2.12-1.107.el6.x86_64.rpm
    • glibc-common-2.12-1.107.el6.x86_64.rpm
    • gcc-c++-4.4.6-4.el6.x86_64.rpm
    • sysstat-9.0.4-20.el6.x86_64.rpm
    • compat-libstdc++-33-3.2.3-69.el6.x86_64.rpm
    • compat-libtermcap-2.0.8-49.el6.x86_64.rpm
    • pam.x86_64 – Linux-PAM (Pluggable Authentication Modules for Linux) RPM

  3. To verify whether an RPM is installed and to determine its current version, enter the following command:

    yum list package
    yum list compat-libstdc++-33
  4. To ensure that the BMC Remedy AR System services start, install the compat-libstdc++-33-3.2.3-69.el6.i686 package.
  5. To ensure that the RSCD Agent installs properly, install the compat-libtermcap-2.0.8-49.el6.x86_64 package.
  6. From the /usr/lib folder, verify that the libstdc++.so.5 library exists. Install the library if it does not exist.

  7. Start the rpcbind process with the -i option on Cloud Portal and Database host before installing to avoid install failures:

    # service rpcbind stop
    # rpcbind -i
    # service rpcbind status

To install packages on Linux 5.x computers

The following packages are required to access the graphical user interface (GUI) on RedHat Linux 5.x computers.  Install the following packages on your installer host:

Contact your Linux system administrator to check for these packages.

  • libXi-1.0.1-4.el5_4
  • libX11-1.0.3-11.el5
  • libXau-1.0.1-3.1
  • libICE-1.0.1-2.1
  • libSM-1.0.1-3.1
  • libXtst-1.0.1-3.1
  • libXtst-1.0.1-3.1.i386
  • libXext-1.0.1-2.1
  • compat-libstdc++-33-3.2.3-61.i386
  • compat-libtermcap-2.0.8-49.el6.x86_64
  • libXi.i386
  • xorg-x11-server-Xorg
  • xorg-x11-utils
  • xorg-x11-xauth

To verify whether the RPM is installed and to determine its current version, enter the following command:

yum list package
yum list compat-libstdc++-33

To uninstall  BMC Server Automation RSCD Agent and NSH

For new installations, if you have an existing BMC Server Automation Remote Server Call Daemon (RSCD) Agent and BMC Network Shell (NSH) installed on your installer host, you must uninstall them. Because the RSCD agent will be installed with every BMC product and the NSH will be installed on the installer host, you must uninstall any existing versions.

Note

This task is not required for upgrades.

  1. Go to /opt/bmc/BladeLogic/NSH/NSH. or /opt/bmc/Planner/NSH.
  2. Type the command ./Uninstall and follow the uninstallation process.
  3. Go to /opt/bmc/bladelogic directory and delete the RSCD folder (if it exists).
  4. Manually delete the /usr/lib/rsc folder and the /etc/rsc folder (if it exists).
  5. Reboot the machine after you have completed the cleanup.

For more information, see the Uninstalling other components on UNIX and Linux topic in the BMC Server Automation online technical documentation..

To verify product host connectivity

Perform the following steps to ensure that you can successfully launch the installation on a product host:

  1. Ensure that you can contact all target hosts (on which you want to install BMC products) from the installer host (for example, ping <hostName> -c 5).
  2. Run the ifconfig eth0 command on the target host, and verify that the IP address returned in the preceding step matches the target computer's IP address returned in this step.
Recommendation

Use tools such as Xmanager, Xming, or VConsole for connecting to the Linux computer and running the installer. With Xmanager and Xming, X applications installed on remote UNIX based computers run seamlessly with Windows applications side by side.

Related topics

Preparing-to-run-the-installer-on-a-Windows-computer
Installation-order-and-product-dependencies
Installing-BMC-Cloud-Lifecycle-Management

 

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