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Key concepts

This section describes the key concepts to help you be successful with your BMC Cloud Lifecycle Management implementation. For more information, see the following topics:

Concept

Description

This topic provides an overview of Business Service Management (BSM). BSM provides a comprehensive and unified platform that simultaneously optimizes IT costs, demonstrates transparency, increases business value, controls risk, and assures quality of service. Delivering an "ERP for IT," BSM simplifies, standardizes, and automates IT processes so that you can manage business services efficiently across their lifecycle—across distributed, mainframe, virtual, and cloud-based resources. With BSM, your organization has the trusted information it needs, can prioritize work based on business critical services, and can orchestrate workflow across your core IT management functions.

This topic explains the business value of the BSM for Cloud Computing initiative and describes the associated value paths that enable you to be successful with your cloud implementation. It includes sections that discuss:

The topics in this section provide an overview of the key features of BMC Cloud Lifecycle Management:

This topic describes the BMC Cloud Lifecycle Management user roles for cloud environments, each of which has different sets of responsibilities:

  • Cloud end user, who requests services through the cloud
  • Cloud tenant administrator, who is responsible for monitoring a subset of resources in the cloud
  • Cloud administrator, who is responsible for the full lifecycle of the cloud environment, including initial planning, deployment, configuration, and continued administration, operation, and maintenance
  • Developer, who is responsible for customizing and expanding the capabilities of BMC Cloud Lifecycle Management

The topics in this section provide an overview of the solution architecture as well as a description of the tiers and product components in the solution.

This topic provides links to BMC Network Automation online technical documentation topics  that provide information about the models used for BMC Network Automation cloud implementations.

This topic defines the terms commonly used in BMC Cloud Lifecycle Management documentation.

 

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