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Creating entitlement packages


Entitlement packages are groups of requestable offerings that you want to make available to one or more tenant companies.

The following BMC Communities video (5:57) describes how to configure entitlements and groups so that users from the same tenant company see different service offerings in the service catalog.

icon-play.png https://youtu.be/4E7EJuDn5sY

To create an entitlement package

  1. From the BMC Cloud Lifecycle Management Administration Console, click the vertical Workspaces menu on the left side of the window and select Service Catalog.
  2. Click the Entitlement Packages tab.
    The Packages workarea is displayed.
  3. Click the Create Entitlement Package icon plus_button.gif.
    The Package Details dialog box is displayed.
    packageDetailsdialog.gif
  4. Enter a name for the package.
  5. Enter a description.
  6. In Company, select the tenant company for the package or select Global to make the package available to all companies.
  7. You can enter or select a package group.
    Package Group marks a package as being part of a group. The Package Group value is not used anywhere else.
  8. In the Available Requestable Offerings (SRDs) table, select the offerings that you want to make available to the selected company.
  9. Click Add to move the offering to the Selected Requestable Offerings (SRDs) table.
    You can also drag and drop entitlement packages from one table to the other.
  10. Click Save.
  11. Click Close.

You can now associate the new entitlement package with a particular tenant company, as described in Selecting-tenant-entitlement-packages.

Related topics

Creating-and-managing-requestable-services
Administering

Related BMC Communities blog entry

The following link provides supplemental information available from a blog entry in BMC Cloud Lifecycle Management Communities:

The Pulse: Configuring Entitlements for Tenant’s users

This blog entry discusses how to configure entitlement for a Tenant’s users, whether they belong to the same department/Organization or different, so that they can see different Service Request Definitions/Rquestable Offerings assigned to them.

 

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