Preparing to run the installer on a Linux computer

Before you start installing the products in the BMC Cloud Lifecycle Management solution, prepare the Linux computer on which you will run the installer by using the procedures explained in this topic:

Before you begin
32-bit and 64-bit RPMs required on Linux 6.x
RPMs required on Linux 5.5
To uninstall BMC Server Automation RSCD Agent and NSH
To verify product host connectivity
Related topics

To prepare for installation on a Microsoft Windows computer, see Preparing-to-run-the-installer-on-a-Windows-computer.

Before you begin

Ensure that you review the complete list of requirements. See Linux installer host requirements

32-bit and 64-bit RPMs required on Linux 6.x

The following packages are required to access the graphical user interface (GUI) on RedHat Linux 6.2 computers. Install the following packages on your installer host:

Note

Contact your Linux system administrator to check for these packages.

Install the following 32-bit and 64-bit RPMs:
- libXi-1.3-3.el6.i686
- libXi-1.3-3.el6.x86_64
- libX11-1.3-2.el6.i686
- libX11-1.3-2.el6.x86_64
- libXau-1.0.5-1.el6.i686
- libXau-1.0.5-1.el6.x86_64
- libICE-1.0.6-1.el6.i686
- libICE-1.0.6-1.el6.x86_64
- libSM-1.1.0-7.1.el6.i686
- libSM-1.1.0-7.1.el6.x86_64
- libXtst-1.0.99.2-3.el6.i686
- libXtst-1.0.99.2-3.el6.x86_64
- libXext-1.1-3.el6.i686
- libXext-1.1-3.el6.x86_64
- libxcb-1.5-1.el6.i686
- libxcb-1.5-1.el6.x86_64
- compat-libstdc++-33-3.2.3-69.el6.i686
- compat-libstdc++-33-3.2.3-69.el6.x86_64
- compat-libtermcap-2.0.8-49.el6.i686
- compat-libtermcap-2.0.8-49.el6.x86_64
- xorg-x11-server-Xorg-1.10.4-6.el6.i686
- xorg-x11-server-Xorg-1.10.4-6.el6.x86_64
- xorg-x11-utils-7.4-8.el6.i686
- xorg-x11-utils-7.4-8.el6.x86_64
- xorg-x11-xauth-1.0.2-7.1.el6.i686
- xorg-x11-xauth-1.0.2-7.1.el6.x86_64
To ensure that the BMC Remedy AR System services start, install the compat-libstdc++-33-3.2.3-69.el6.i686.rpm RPM package.
To ensure that the RSCD Agent installs properly, install the compat-libtermcap-2.0.8-49.el6.x86_64.rpm package.
From the /usr/lib folder, verify that the libstdc++.so.5 library exists. Install the library if it does not exist.
To verify if the RPM is installed, enter the following command:
rpm -q "<rpm_name>"

RPMs required on Linux 5.5

The following packages are required to access the graphical user interface (GUI) on RedHat Linux 5.5 computers. Install the following packages on your installer host:

Contact your Linux system administrator to check for these packages.

libXi-1.0.1-4.el5_4
libX11-1.0.3-11.el5
libXau-1.0.1-3.1
libICE-1.0.1-2.1
libSM-1.0.1-3.1
libXtst-1.0.1-3.1
libXtst-1.0.1-3.1.i386
libXext-1.0.1-2.1
compat-libstdc++-33-3.2.3-61.i386
compat-libtermcap-2.0.8-49.el6.x86_64
libXi.i386
xorg-x11-server-Xorg
xorg-x11-utils
xorg-x11-xauth

To verify if the RPM is installed, enter the following command:

rpm -q "<rpm_name>"

To uninstall BMC Server Automation RSCD Agent and NSH

For new installations, if you have an existing BMC Server Automation Remote Server Call Daemon (RSCD) Agent and BMC Network Shell (NSH) installed on your installer host, you must uninstall them. Because the RSCD agent will be installed with every BMC product and the NSH will be installed on the installer host, you must uninstall any existing versions.

Note

This task is not required for upgrades.

Go to /opt/bmc/BladeLogic/<version>/NSH.
Type the command ./Uninstall and follow the uninstallation process.
Go to /opt/bmc/bladelogic directory and delete the RSCD folder.
Manually delete the /usr/lib/rsc folder and the /etc/rsc folder (if it exists).
Reboot the machine after you have completed the cleanup.

For more information, see the Uninstalling other components on UNIX and Linux topic in the BMC Server Automation online technical documentation..

To verify product host connectivity

Perform the following steps to ensure that you can successfully launch the installation on a product host:

Ensure that you can contact all target hosts (on which you want to install BMC products) from the installer host (for example, ping <hostName>).
Run the ifconfig eth0 command on the target host, and verify that the IP address returned in the preceding step matches the target computer's IP address returned in this step.

Recommendation

Use tools, such as Xmanager and VConsole for connecting to the Linux computer and running the installer. With Xmanager, X applications installed on remote UNIX based computers run seamlessly with Windows applications side by side.