Limitations of Quick Start

The following sections describe the current limitations of Quick Start:

• • Browser support
  • Objects created outside of Quick Start
  • Including an RSCD agent on virtual machines

For additional information about limitations, see Known-and-corrected-issues.

For troubleshooting information, see Troubleshooting-issues-in-Quick-Start.

Browser support

Quick Start runs on any of the following browsers:

• Internet Explorer 8 or later (see below for additional details)
• Firefox 3.6.1 or later
• Chrome 18 or later

If you are using Internet Explorer, turn off compatibility mode by doing the following:

1. If the menu bar is not already displayed, press Alt to display it.
2. Select Tools > Compatibility View Settings.
3. Clear Display intranet sites in Compatibility View.

Objects created outside of Quick Start

The following limitations exist for objects created in BMC Cloud Lifecycle Management (that is, created outside of Quick Start).

Lag time

Quick Start cannot immediately display data created in BMC Cloud Lifecycle Management. It may take up to 30 minutes before Quick Start can display that data.

Incomplete data

Quick Start can display objects created in BMC Cloud Lifecycle Management (that is, objects created outside of Quick Start). However, the information Quick Start presents for those object may appear incomplete. More information will exist for objects created within Quick Start.

Existing data on main page

Before you use Quick Start, the home page may display data that was created in BMC Cloud Lifecycle Management. This typically occurs for tenant and user data.

Including an RSCD agent on virtual machines

Quick Start does not provide a mechanism for including an RSCD agent in the configuration you are using to provision virtual machines. If you want to include an RSCD agent in a server's configuration, use one of the following approaches:

• (vCenter) Add an RSCD agent to the VM template on the vCenter
• (Amazon) Install an RSCD agent on a private AMI