Requesting cloud services


From My Cloud Services Console, you can request a service from the catalog of cloud services available to you. A wizard steps you through the process of requesting the service and specifying its options.

Your cloud administrator determines which services are available to you in the service catalog. For example, your catalog of services might include offerings such as a Windows server, network-attached storage, a LAMP stack, or a turnkey instance of a web commerce site.

To request cloud services

  1. From the Services Instances pane of My Cloud Services Console, click the New Service Request icon  new_service_request_button.jpg.

    The wizard displays a New Service Request dialog box:

    new_service_request_DB.jpg

  2. From the catalog of services shown on the New Service Request dialog box, click the type of service that you want to request.

    Note

    If the list of services is so large that the service that you want to request is not immediately visible, use the Search field at the top of the dialog box to help you locate the service.

    If the service that you selected offers options to customize your service, the wizard displays a dialog box that enables you to choose these options, as shown in the following figure. If no customization options are available for your service, skip to step 4.

    service_request_options_DB.jpg

  3. Select the options that you want and click Next.

    As you select options, the Summary section on the right side of the dialog box keeps a running total of the type and cost of the selected options. Then, the wizard displays a dialog box that prompts you for information to identify your service:

    service_request_info_DB.jpg

  4. Enter identification information for your service, your contact information, service dates, and password protection, and then click Next.

    The wizard displays a summary of the options and their cost for the requested service:

    service_request_summary_DB.jpg

  5. After reviewing the summary, click Submit to execute the request. (To change options that you selected, click Back.)

    The wizard displays a BMC Remedy User note that confirms that your request was submitted:

    service_request_confirm_note.jpg

    Your service, if approved, is commissioned on the date and time that you selected. 

    Note

    Decommission dates beyond the year 2038 are not supported.

    Tip

    Open the Pending Activity pane below the Service Instances list to check on the status of your pending service requests.

Related topics

Monitoring-cloud-services

Managing-cloud-services

 

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