Defined options do not appear as choices in a service request
If one or more option choices created by the cloud administrator do not appear when you make a service request, clear your browser's cache and try again.
This situation occurs when a user views the same requestable offering more than once during the day, and between views, the cloud administrator adds new options. The user cannot see the new options until their browser's cache is cleared. This happens automatically by the next day, or users can clear their cache manually to see the options immediately.
Cloud administrators can change this behavior by changing the value of the HTMLCacheMaxage parameter in the Data Visualization Definition form under the definition name CMU:CAI:OptionsConfiguration. The default value is 86400 seconds. However, changing this parameter may result in performance issues.
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