Troubleshooting

This section offers information to help you diagnose issues related to BMC Cloud Lifecycle Management.  Click a category below to see a list of specific troubleshooting topics for the category.

Error message ranges

This table lists the range of error message numbers assigned to each component of BMC Cloud Lifecycle Management.  Compare the first three numbers in the error message number to this table to determine which component issued the error message.  Knowing which component issued the error message is important to help you resolve the error and, if necessary, to provide to BMC Software Customer Support.

Error messages appear in the format:

BMC-CLMT-xxxyyyyy

where xxx is the three-digit number designating the component and yyyyy is the five-digit number designating a unique error within that component.