Product compatibility matrix
The following table provides the product compatibility matrix for BMC Client Management integration with other BMC products. At the time of release, the product versions listed in the table were tested as compatible.
Product | Version | BMC Client Management 20.08 compatibility | BMC Client Management 21.02 compatibility | BMC Client Management 22.4 compatibility | BMC Client Management 24.1 compatibility | BMC Client Management 25.1 compatibility |
|---|---|---|---|---|---|---|
FootPrints | 11.x | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ |
12.x | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.19.01 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.20.02 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.20.03 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.21.01 | ❌️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.22.01 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ | |
20.23.01 | ❌️ | ❌️ | ❌️ | ✅️ | ✅️ | |
20.24.01 | ❌️ | ❌️ | ❌️ | ✅️ | ✅️ | |
BMC Remedyforce | 20.02 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ |
20.08 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.21.01 | ❌️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.22.02 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ | |
BMC Atrium CMDB | 9.1.04 | ✅️ | ❌️ | ❌️ | ❌️ | ❌️ |
18.05, 18.08 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
19.02 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
19.08 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.02 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.08 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
21.02 | ❌️ | ✅️1 | ✅️1 | ✅️1 | ✅️1 | |
21.3 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ | |
22.1 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ | |
23.3.03 | ❌️ | ❌️ | ❌️ | ✅️ | ✅️ | |
23.3.04 | ❌️ | ❌️ | ❌️ | ✅️ | ✅️ | |
Remedy with Smart IT | 1.5.01 | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ |
2.0 | ✅️ | ❌️ | ❌️ | ❌️ | ❌️ | |
20.08 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
21.02 | ❌️ | ✅️ | ✅️ | ✅️ | ✅️ | |
21.3 | ❌️ | ✅️ | ✅️ | ✅️ | ✅️ | |
23.3 | ❌️ | ❌️ | ❌️ | ✅️ | ✅️ | |
BMC Remedyforce | 20.22.02 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ |
20.23.02 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ | |
Track It! | 11.4 - 2018 | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ |
2020 Release 1 | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ | |
2020 Release 2 | ❌️ | ❌️ | ❌️ | ❌️ | ❌️ | |
2020 Release 3 | ✅️ | ❌️ | ❌️ | ❌️ | ❌️ | |
2021 Release 1 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
2021 Release 2 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
2022 Release 1 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
2023 Release 1 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
Digital Workplace Advanced | Version 2 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ |
RSSO | 9.1.04 | ✅️ | ❌️ | ❌️ | ❌️ | ❌️ |
18.08 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
19.05 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
19.08 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.02 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
20.08 | ✅️ | ✅️ | ✅️ | ✅️ | ✅️ | |
21.02 | ❌️ | ✅️ | ✅️ | ✅️ | ✅️ | |
21.05.02 | ❌️ | ✅️ | ✅️ | ✅️ | ✅️ | |
21.3.01 | ❌️ | ✅️ | ✅️ | ✅️ | ✅️ | |
22.2 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ | |
22.4 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ | |
24.1 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ | |
24.3 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ | |
24.4 | ❌️ | ❌️ | ✅️ | ✅️ | ✅️ | |
Live Chat | 21.02 | ❌️ | ✅️ | ✅️ | ✅️ | ✅️ |
1 Supported only with the D2P package 21.02. | ||||||