System requirements
Supported virtualization
Component | Supported Platforms |
|---|---|
Virtual Platform Support | BMC Client Management (Client Management ) was proven by BMC Software customers to function properly in virtualized data centers that use VMware® ESXi™, VMware® Infrastructure™ and Microsoft Hyper-V Core Server 2008 R2. Client Management is only supported in these environments if the product is installed on an approved OS platform, web server, and database. Client Management might work properly on other virtualization products, but BMC Software has not tested them and verified that functionality. BMC Software has no documented statistics regarding the performance of Client Management in these environments since the mix of outside vendors' applications and hardware can have a direct impact on overall performance. Additionally, should BMC Software believe that the virtualization layer is the root cause of an incident the customer is required to contact the appropriate virtualization layer support provider to resolve the virtualization issue. Note, that BMC server components are not supported on VMware Server™ or VMware Workstation using the GSX engine in a production environment since it is not designed for hardware optimization. |
Miscellaneous prerequisites
If your company's internal standards differ from the general way of dealing with data in BMC Client Management, you can keep the software core data and generated data separate. You must consider this before the master installation to allow for the differences.
Keeping software core data and generated data separate
All data that is generated by BMC Client Management is located in a directory called <InstallDir>/master/data. To take this directory out of the installation directory, create an empty partition and change the path of this partition in the disk management mmc. Then select the data folder (the folder must be empty; otherwise you cannot select it).