Managing End user dialogs


You can customize the appearance of the dialogs that are displayed to the end user. The customization window provides you options to configure the following end user dialog components:

  • Title bars
  • Buttons
  • Text fonts
  • Company logo

To customize end user dialogs:

  1. On the BMC Client Management console, go to Global Settings > Customization.
  2. The end user dialog window is displayed.
  3. Click 23_4 end user dialogue icon.pngto configure the following end user dialog settings and click OK.

23_4 end user dialogue.png


Customize company logo

You can customize the company logo for the end user dialog screens. The company logo is displayed on different end user dialog components like remote control, user message steps, direct access and others. The recommended size is 58*42 pixels, and the supported formats are PNG and JPG

Customize regular title bar colors

You can customize the text and background color of the regular title bar components, such as instant messaging bar, user messaging box and others. 

Parameter

Description

Text color

Select a color from the list of available colors to be used as the text color of the title bar. 

Background color

Select a color from the list of available colors to be used as the background color of the title bar.

Customize acknowledgement title bar colors 

You can customize the text and background color of the title bars of the direct access acknowledgment screens.

Parameter

Description

Text color

Select a color from the list of available colors to be used as the text color of the acknowledgement bar. 

Background color

Select a color from the list of available colors to be used as the background color of the acknowledgement bar.

Customize regular button colors

You can customize the text and background color of the regular buttons of the end user dialogs. 

Parameter

Description

Text color

Select a color from the list of available colors to be used as the text color of the messages in the buttons.

Background color

Select a color from the list of available colors to be used as the background color of the buttons.

Border color

Select a color from the list of available colors to be used as the border color of the buttons.

Customize validate buttons colors

You can customize the text and background colors of the buttons used to validate the end user dialogs. 

Parameter

Description

Text color

Select a color from the list of available colors to be used as the text color of the messages in the validation buttons.

Background color

Select a color from the list of available colors to be used as the background color of the validation buttons.

Border color

Select a color from the list of available colors to be used as the border color of the validation buttons.

Customize decline/end sessions buttons colors

You can customize the text and background color of the buttons used to decline or end the dialog sessions, such as acknowledgement or remote-control sessions. 

Parameter

Description

Text color

Select a color from the list of available colors to be used as the text color of the messages in the decline or end session dialog buttons.

Background color

Select a color from the list of available colors to be used as the background color of decline or end session dialog buttons.

Border color

Select a color from the list of available colors to be used as the border color of decline or end session dialog buttons.

Customize fonts

You can customize the fonts used for the text of the end user dialog screens. The fonts need to be installed on the remote device before configuring. 

Parameter

Description

Select

Select the font from the list to use as the text of the end user dialog screens. 

Edit

Modify the font to use as the text of the end user dialog screens.

 

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