The agent web interface

Client Management provides access to the agents locally via a browser interface. This agent interface provides access to some of the agent's functionalities that are to be executed by the local user, such as installing specific software or running scripts locally. It also provides access to specific local settings and information, such as inventories, privacy and public reports.

To access all pages of the local agent interface you must log on as an administrator. To access the agent user interface right-click the agent icon in the systray ( icon_blue.png) and select the appearing Agent Interface option.

It is also possible to directly enter the agent's address in the browser window:



http://<host name>:<console port number>

For example: http://scotty:1611 or http://localhost:1611

Note:

You can enter the host name either as its short or full network name such as scotty or scotty.enterprise.com , or in the form of its IP address. Be aware that when you use IPv6 you need to put square brackets around the IP address, for example, [2001:db8:85a3:8d3:1319:8a2e:370:7348]:1611 .

The browser displays the login screen in which you must provide a valid login to the local device or the CM agent:agent-interface_login_screenshot.png

Depending on the provided login you then have access to the following pages:

Local user login

The agent interface has the following tabs which provide access to different aspects of the local agent's settings and functionalities:

  • Home
  • Tools
  • Inventory on the agent interface - this page is explained in detail in the Inventory section.
  • Privacy
  • Maintenance - this page is explained in detail under in the Operational Rules section.
  • MyApps - this page is explained in detail in the Operational Rules section.

CM agent login

If you provide an administrator login for the CM agent , you can access the following additional pages:

  • Home
  • MyApps - this page is explained in detail in the Operational Rules section.
  • Helpdesk Ticket - this page is explained in detail later on in this section.

Additional pages

In addition to these interface pages there is a number of pages which can only be accessed directly and not through the interface:

  • Welcome to the Rollout Server Page - this page is explained in detail in the Rollout section.
  • Console Download Page on - this page is explained in detail in the Installation sections, for example, in the Windows Installation .
  • Report Portal - this page is explained in detail in the Reports section.
  • Import Multiple MSI Files - this page is explained in detail in the Software distribution section.

Interface functionalities

To disconnect from the agent interface click Disconnect ( logout.png) under your login at the top right of the window.

agent-interface_logout_screenshot.png

You are logged out of the agent interface and the login screen appears in which you can log on as another user, for example. In this case the browser window opens again on the page from which you called the disconnect action, for example, the Tools page.

Note:

If you are switching between users on the login page and you are using the back button of your browser, you need to make sure to have properly set up the login requirements in the configuration files ( httpprotocolhandler.ini, console.ini and any other virtual host configuration files that can be defined.)

Icon

Functionality

Description

edit.png

Edit

Edit the respective entry in the table. When you click this icon the Properties window appears in which you can edit the values of some or all of the entries values.

down.png

Move Down

Move the respective entry down one line in the table.

up.png

Move Up

Move the respective entry up one line in the table.

btn_add.png

Create

Create a new entry in a table. For this a new browser window will open in which you need to enter the required information.

destroy.png

Delete

Delete the respective entry in the table.

 

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