Purging alerts and events


Alerts and events can be purged. Be careful when using this operation, ALL alerts and events of this event log model for the current device/device group will be irrevocably deleted from the database.

  1. Click Purge .
     A confirmation window appears.
  2. Click Yes to confirm.
     Another confirmation window appears if one or more of the selected alerts/events has a connected incident ticket in BMC Remedyforce or BMC FootPrints Service Core .
  3. If the incident tickets that were created in BMC Remedyforce should be closed at the same time click Yes , otherwise click No .

All alerts and events will be deleted from the database and, if requested, the status of the connected incident ticket(s) in BMC Remedyforce or BMC FootPrints Service Core will be changed to Closed .

 

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BMC Client Management 12.2