Alert Management User Preferences


The Alert Management tab of the Preferences window allows you to define the alert settings of CM Alert Management . As a prerequisite for these options you must have an e-mail address configured in your administrator account and the e-mail settings in the System Variables must be specified otherwise these settings are not available.

To access the Preferences window proceed as follows:

  1. Select the Preferences button in the upper right-hand corner.
     The Preferences dialog box appears on the screen.
  2. Select the Alert Management tab.
  3. Check the Send multiple alerts in one email box, if you prefer to receive collected alerts in one e-mail instead of receiving one mail per alert.InformationIf this is the case you must then define the timeframe during which the alerts are collected before being sent.
  4. Enter the desired value into the Minute(s) box.InformationThis text box defines the frequency at which alert notifications are sent. To deactivate this option enter 0. If this option is activate with e.g., 60 minutes, then the administrator will receive an e-mail every hour, if within that hour new alerts arrived. This e-mail will contain the list of the alerts generated during the last hour and their basic information, such as the device on which it occurred, the severity, the category, and so on.
  5. To define for which events you want to receive alerts click the arrow icon next to the event category under the Notify me when the following alerts occur panel.
     This will expand the respective section and display all its available events.
  6. Check the boxes of the events for which alerts are to be generated and sent. You can select as many events as you want.
  7. Click OK to confirm and close the window.

 

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BMC Client Management 12.2