Proxy Server Special Cases

In environments, where a proxy server is used to control Internet access, some further configuration might be required depending on the operating system to use the Patch Management feature in CM .

• If your proxy server requires authentication, and there is no way to configure the proxy/firewall to allow the patch manager to either bypass the proxy, or allow connections from the patch manager to pass through the proxy without authentication, you must use a Windows XP or Windows Server 2003 system as the patch manager. If you do not have any available Windows XP or Server 2003 systems available, you must use option 4.
• If the proxy server can be configured to allow connections from the patch manager without requiring authentication, the patch manager can be a system running any version of Windows supported by the CM agent .
• If the proxy server cannot be configured to pass connections from the patch manager, but the proxy or firewall can be configured to allow connections from the patch manager to bypass the proxy, the patch manager can be a system running any version of Windows supported by the CM agent .
• This option is only recommended in cases, where none of the preceding options are possible, because you must manually download the patch definition files (which contain information needed to determine if a patch is missing), and manually download the patch files from the application vendor. For more information about this method, see the option 2 section in article 000010276 .