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Troubleshooting remote control

Troubleshooting remote control

Cannot remotely control a MAC device

If you cannot establish a remote control connection with a Mac OS X device, try rebooting the device.

Warning

Note:

When installing a CM agent for the first time on a MAC OS X device, the device must be rebooted to ensure that the remote control driver is working properly.

 

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BMC Client Management 12.2