Adding an SSL certificate

For the BMC Remedyforce / CM integration an SSL certificate issued by a trusted authority is required.

To secure the transactions and encrypt the information passing between the BMC Client Management server and BMC Remedyforce , you must install a Secure Socket Layer (SSL) certificate on the BMC Client Management server. For more information about SSL, see http://en.wikipedia.org/wiki/Secure_Sockets_Layer . You must purchase an SSL certificate from an SSL vendor, such as Go Daddy or Symantec . After purchasing the SSL certificate, you must prepare the certificate by creating a private key and Certificate Signing Request (CSR). When you created the private key and the CSR, you are ready to install the SSL certificate.

This process is divided into the following steps:

  1. Preparing the CSR (Certificate Signing Request)
  2. Installing the SSL Certificate

 

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