Configuring after OnDemand installation
Configuring after OnDemand installation
This section contains information about activities that you must perform after you install BMC Client Management and before you roll out the relay and client agents in your network.
- Antivirus exclusions
- Far-Eastern language support
Antivirus exclusions
BMC recommends that you set in place some prerequisites to avoid false positive virus detections. This applies to all devices on which a CM agent is installed, including the master device.
Exceptions should be made for the following two objects:
- The entire CM agent folder
- CM agent files and file types
CM agent folder
If the agents's .sqlite and .log files are set to verbose mode, the CM agent is very talkative. To avoid this you must set an exclusion for the *..\client* folder on the clients and the *..\master* folder on the master.
CM agent files and file types
You should also consider setting exceptions on the following files:
- chilli.exe
- comerr64.dll et comerr32.dll
- dtengine64.dll et dtengine32.dll
- IntelvPro.dll
- InteVProRC.dll
- k5sprt64.dll et k5sprt32.dll
- krb5_64.dll et krb5_32.dll
- krbcc64.dll et krbcc32.dll
- libeay32.dll
- libMtx.dll
- libMtxChilli.dll
- libMtxDtSearch.dll
- libMtxHchl.dll
- libMtxXslt.dll
- libRemoteControl.dll
- libssh.dll
- Microsoft.VC80.CRT.manifest
- msvcm80.dll
- msvcp80.dll
- msvcr80.dll
- msvcr71.dll
- mtxagent.exe
- mtxcert.exe
- mtxproxy.exe
- mtxrproxy.exe
- mtxset.exe
- mtxsetup.exe
- mtxsfx.exe
- Nmap.zip
- patchwrapper.exe
- pdh.dll
- pkgview.exe
- psapi.dll
- SafeReboot.locale
- sas.dll
- ssleay32.dll
- stConvertXML.dll
- stPackager.dll
- stUpdateManager.dll
- update.chl
- wshelp64.dll et wshelp32.dll
- *.sqlite
- *.table
Far-Eastern language support
The console and the tool generating the reports in Client Management are both Java applications. For font management, Java relies on its own fonts, as well as those installed on the operating system of the device. As Java up to now does not include support for Far-Eastern languages, the devices on which the console and the master are installed must be correctly configured to be able to display reports in any of these languages, such as Japanese.