Working with MyApps

MyApps is a part of the Client Management Interface provided to the end users for accessing the device inventory, installing software, and accessing requests without going to any website or submitting the help-desk forms. You can view a list of all advertised software packages and operational rules which are available for download and installation on the local client. For information on how to advertise an operational rule on MyApps, see Advertising-an-Operational-Rule.

IT resources can advertise available software applications, advanced actions, and quick links for the end-users. MyApps acts as a self-service for end users which they can use as per their schedule. It also reduces the dependency on the IT resources.

To access MyApps

You can access MyApps by using any one of the following options:

To directly access the MyApps page, enter the following address into your browser.
http://<client name>:<console port number>/ui/myapps
for example,
http://scotty:1611/ui/myapps
Double-click the BCM agent icon on your local system.

The MyApps page is displayed in your browser window as shown in the following image. When you open the page, you are logged in with your local credentials. You can see a list of operational rules and software distribution packages assigned to you and your device. When you try to execute the operational rules and software distribution packages assigned to you, you are prompted to log in again with your domain credentials.

The toolbar has the following options.

Option	Description
Refresh	Use this button to refresh the list of operational rules or software distribution packages available for execution.
Select one or more tags	Use this field to select tags. All the software and operational rules assigned to the selected tags are displayed.
Available Software	This tab displays the software ready to be installed. To install a particular software, click Install.
Available Actions	This tab displays the actions assigned to you. To perform a particular action, click Run / Re-Run.
Installed Software	This tab displays the software installed on your device.
All	This tab displays all the information available in other tabs.
Search	Use this field to search for a particular operational rule step or a software distribution package. You can search by the name, description, and status columns.
	Use these icons to switch between the list view and tabular view. List view: Tabular view:

Click Details to view the detailed information about the execution. You can see the progress along with the executions steps.

You have a choice to cancel the download until the steps are being executed. After the steps execution is complete, the Cancel button will be disabled.

Important

MyApps provides you access to the device inventory and quick links. What more you can do with MyApps depends on the type of license you have. The software distribution license provides you access to the available software, available actions, and installed software. Without this license, you can access only the quick links.

To categorize software

The software and operational rules are categorized into different groups in MyApps by using tags. Select tags from the Select one or more tags field. All the software and operational rules assigned to the selected tags are displayed. For information about how to create tags, see Managing-tags and for information about assigning tags to operational rules, see Adding-tags-to-operational-rules.

To add a new language

MyApps supports six languages; English, German, Spanish, French, Portuguese, and Japanese. To change the language, click the icon on the top right corner.

BMC Client Management enables you add a new language to the list of supported languages in MyApps. The Languages.json stored at \ui\ui\assets\i18n\ contains currently supported languages. You can edit this file to add new languages.

For instance, to add Bulgarian language:

Add the following to the Languages.json file.
{ "fileName": "Bulgarian", "displayName": "български", "code": "bg" }
Save this file as Bulgarian.json in the same folder with appropriate translations.
Bulgarian is added to the list of supported languages in MyApps.

To access the device inventory

You can access the device inventory by using any one of the following options.

From MyApps:

1. On MyApps, click Administration on the top left corner.
  The Home page is displayed.
2. Open the Inventory tab. This tab shows the device inventory.

From the Client Management Interface, open the Inventory tab.
The Inventory page is displayed.

You can access hardware, software, custom, and security settings inventory. Click the respective option to see the details.