Logging on to console

To start the console

The console is a Java application and can thus be launched using the generally available startup options provided by Java, such as -Xmxn to extend the maximum size of the memory allocation (n must be a multiple of 1024, for example: Xmx80m or Xmx81920k). By default, the anti-aliasing option is used for the console. To switch it off, open the console shortcut’s Properties window and modify the -Dswing.aatext option from true to false. To launch the console with its standard options follow the steps indicated in the following table, depending on the operating system on which your console is installed:

For information about how to start the console via the command line, see Launching-the-console-via-command-line.

To log on to the console for the first time

When you launch the console for the first time, you must use the predefined default administrator logon admin as login name. Because this login has no predefined password, a pop-up menu appears, in the language version of the operating system, or in English, if it is of a language not supported by Client Management, requesting you to define it. After you entered the new password in the respective text box and confirmed it, the console opens on the screen.

Logging on to the console

1. Enter the user name admin and no password into the respective boxes.

2. The line Server:Port displays the name of the database server and its port number to which the console connects.

   If the console is installed on the master server, this text box is filled in with the default value localhost:1610.

3. Click Login at the bottom of the window.

Logging on to the console from a device other than the master

1. Enter the user name admin and no password.

2. Replace the prepopulated localhost entry with the name of the master server you want to connect to and its port number separated by a colon (:) in the Server:Port box.
   
   

   You can enter the host name either as its short or full network name such as scotty or scotty.enterprise.com, or in the form of its IP address. Be aware that when you use IPv6 you need to put square brackets around the IP address, for example, [2001:db8:85a3:8d3:1319:8a2e:370:7348]:1611.

3. Click Login at the bottom of the window.

Logging on to the console from outside the company network

If you need to connect to Client Management via the Internet and you have installed your console separately from your master, you must provide the public IP address of the master to be able to connect.

1. Enter the user name admin and no password.

2. Replace the prepopulated localhost entry with the public IP address of the master server you want to connect to and its port number separated by a colon (:) in the Server:Port box.

   You can enter the host name either as its short or full network name such as scotty or scotty.enterprise.com, or in the form of its IP address. Be aware that when you use IPv6, you need to put square brackets around the IP address, for example, [2001:db8:85a3:8d3:1319:8a2e:370:7348]:1611.

3. Click Login at the bottom of the window.

For more information, see Knowledge Article 000420230 (BEST FAQ on BMC Client Management Console login issues).