User goals and features

This topic describes the user roles for BMC Client Management, their goals, and additional information related to tasks.

User

Goals and Features

Reference

System Administrator

  • Manage configurations that globally control the system behavior.
  • Group the clients dynamically based on administrator-defined criteria.
  • Create, delete, assign, preview, generate reports.
  • Manage events and alerts, configure alert notifications.

Security Administrator

  • Manage security settings, security profiles, predefined administrator groups, access rights and capabilities for specific cases.
  • Address data privacy requests.

Configuration Manager

  • Configure asset discovery, Windows devices for Device Management, device settings for power management, remote access, diagnostic tools, Operational Rules, Financial Asset Management, Patch Management, Windows Device Management, compliance management, mobile device management.
  • Set up inventory.
  • Lock BMC Client Management Agent service.
  • Customize the end-user dialogs to provide a personalized experience.

Application Developers

  • Launch the console via command line.
  • Launch the web console for device access, launch operational rules and software deployments through XML, launch patch deployments and assigning monitoring policies through XML.
  • Assign application management policies through XML.
  • Integrate with the BMC Client Management database.
  • Add custom operational rule steps and add a customized menu to devices.
  • Customize the agent web interface and customize BMC Client Management reports.
  • Localize BMC Client Management to an unsupported language.
  • Review and test REST Web APIs.
  • Integrate applications with BMC Client Management.

End users

  • Access and navigate the BMC Client Management console and the web console.
  • Scan your network or parts of your network for all existing assets using Asset Discovery.
  • Roll out agents by distributing the agents to any number of networked devices.
  • Apply operational rules to dynamically manage client systems.
  • Manage inventory, applications, and financial information for assets.
  • Make sure your IT environment is compliant with all necessary rules and regulations.
  • Deploy Operating Systems on the target devices.
  • Automatically distribute, install, and configure all enterprise software.
  • Manage, update, and download all of your patches for Microsoft operating systems, Microsoft applications, and selected third party applications, such as Firefox, installed across your network.
  • Manage peripheral devices through effective device management and lockdown of unauthorized devices.
  • Monitor all systems on your network remotely.
  • Configure, manage, and control the mobile devices that employees use to access the enterprise data.

 

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