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Installing applications using VPP licenses

The following topics are covered in this section.

 

Prerequisites to configure VPP accounts

The prerequisites for associating a license to a user are as follows: 

  • The VPP user must be associated with an iTunes account. This iTunes account must not be already associated with a different VPP user.
  • The VPP user can then be associated with an asset VPP license.
    • The connected iTunes account must not be already associated with another VPP license related to this asset.
    • At least one license must be available and related to this asset. 

BMC Client Management verifies that the VPP user exists both in the MDM application and on the VPP Apple servers.

The prerequisites for associating a license with an iOS device are as follows: 

  • The iOS device must be enrolled in the MDM system.
  • The iOS device must be running an iOS version 9.3 or later.
  • The VPP asset must support the associated device.
  • The device serial number can then be associated with an asset VPP license.
    • This device serial number must not be already associated with another VPP license related to this asset.
    • At least one license must be available and related to this asset.

Configuring VPP parameters in BMC Client Management

After you add a VPP account in BMC Client Management, you can configure the following parameters: 

  1. Go to Mobile Device Management > Configuration. 

 

2. Enter values for these parameters. 

Parameter

Value

Account Synchronization Interval (sec)

Select time interval after which BMC Client Management synchronizes the VPP account.

Use VPP Email as User Identification

Select this box if you want to associate the VPP users with the BMC Client Management users who are using the VPP email address provided during the synchronization process. The email address must be the same for every user in BMC Client Management and VPP and it must be unique.

User Invite Count

Select the maximum count of VPP user invitations.

User Invite Interval (sec)

Select this time interval after which an invited VPP user is synchronized in BMC Client Management. If you set to 0, synchronization is deactivated.

ConfigureVPPParameters.png

Installing applications

VPP licenses must be already associated with users or iOS devices before you install applications with VPP licenses.

After synchronizing the VPP account in BMC Client Management and enrolling mobile devices, you can install applications on the enrolled mobile devices. 

  1. On the BMC Client Management console, select Mobile Device Management > Commands.
  2. Right-click Commands > Create Mobile Command.
  3. In the Command wizard, enter the command name.
  4. Select Install Application.
  5. Enter values in the other fields.
  6. Click Next.
  7. In the Command Options window, complete the following steps:
    1. In the Application to install field, select the asset to be installed on the device.
    2. In the Acquire a license from VPP account field, select the VPP account that licenses the application
    3. If the application should be removed from the mobile device after the mobile device is no longer enrolled with BMC Client Management, select the Remove on enrollment withdrawal checkbox.
    4. If the application need not be backed up, select the Prevent backup checkbox.
  8. If you selected the Application iTunes store, enter the iTunes Store ID.
  9. Click Next.
  10. In the Command Assignment window, you can select either device, device group or users.
    1. User: The selected application is installed on all mobile devices enrolled for this user.
    2. Devices or Device group: The selected application is installed only on the selected device or device group.
  11. Click Finish.
    The application is installed on the selected devices or users. The Commands node is populated with the installed application and the assigned user or device licenses. 

The above procedure can also be performed from the Mobile Device Management node, select Mobile Applications node and proceed to install VPP applications.

Understanding the installation status of applications

If the install command is executed for a BMC Client Management user who is not associated with a VPP account, the BMC Client Management user is associated with a VPP user. The BMC Client Management user receives an invitation on the iOS device to connect to an iTunes account.

The BMC Client Management user must connect to an iTunes account for installation to proceed.

To check the status of an installation on the iOS device: 


    1. From the Mobile Device Management > Command node.
      The Status column displays the current installation status of the application. 

 

Status

Desciption

Configuration Waiting

(Only for users and not for devices) BMC Client Management has initiated the process to associate the BMC Client Management user with a valid VPP user, inviting users to connect to an iTunes account, associating users with licences.

Assign Waiting

BMC Client Management has configured the association of the BMC Client Management user with a VPP user

Update Notified

BMC Client Management has notified the Apple servers (APNS). This infrastructure is responsible for notifying the iOS device about invitation to enroll their mobile devices.

Executed

BMC Client Management successfully installed the application on the device.

Execution Failed

BMC Client Management was unable to install the application on the device.

ConfigurationWaiting_installcommand.png

Where to go from here

To learn more about how to manage VPP licenses, see the following topics:

Managing VPP Licenses

Troubleshooting

 

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