Inventory Summary

Inventory Summary

This function starts an asset discovery process of the device. It's results will be displayed in the Inventory view of the device and will show the basic information of the device and an excerpt of its hardware, software and security inventory.

1. Select Edit > Inventory Summary .

The focus of the console is moved directly to the device's Inventory node with its Inventory Summary tab.

Deprecate Device

After a device has reached the end of its lifecycle and will be physically removed from the IT environment it must also be removed from the CM representation of the network. In this case its topology type will become Deprecated Device and its GUID will be erased. The basic data of the device, such as its OS, MAC and IP address, and so on, and hardware, software, custom and security inventory will be archived in the CM database, but the device is no longer manageable. It can, however, still be viewed in specific groups. If the device is a relay and still has children, all these will be deprecated, too. To deprecate a device, proceed as follows:

1. Select the device to deprecate in the table in the right window pane.
2. Select Edit > Deprecate Device .
    A confirmation window appears.
3. In this window you need to decide if the agent is to be uninstalled from the device via an uninstall rollout if the device has a Windows 32-bit or 64-bit operating system. To uninstall check the Agent Uninstall box.
4. Click OK to deprecate and archive the device and to close the window.
5. If the agent uninstall was selected, the Agent Rollout Wizard will appear on the screen in which you can either select an existing uninstall rollout or create a new one.
6. The icon of the device will now be changed to its deprecated version, an agent and possibly also a Patch Management license, if applicable, will be freed up and its basic data and inventories will be archived.
7. If the agent is not uninstalled, that is, identity information will still be uploaded from that device, a new device will be created with the same GUID and its name will be suffixed with its deprecate index number, for example, (0), (1), and so on.

Using the Direct Access Tools

A number of Direct Access Tools are available for the devices in your network, such as accessing its registry, services, or rebooting the device. The direct access tools are available from the Device Topology and the Device Groups nodes.

To use the direct access tools, proceed as follows:

1. Navigate to the desired device.
2. Right-click the device.
    A pop-up menu appears.
3. Select Direct Access Tools .
    A pop-up menu appears.
4. Select the desired tool from the list.

The device will open on either the subnode representing the selected tool or the main device node, where you can now execute the necessary operations. If you selected an immediate action such as checking the connection or rebooting the device the focus of the console stays at its current location.

Establishing a Remote Control Session

To establish a connection with the selected client proceed as described. It is possible from any point at which a device is selected to establish a remote control session with it.

1. Right-click the desired target device.
    A pop-up menu appears.
2. Select Remote Control .
    If you don't have the corresponding permissions to establish the connection, an Identification window will appear on the screen, prompting you for valid system credentials.
3. Enter the required credentials in the respective boxes.
4. Click OK to confirm.

The screen of the target device displays in the right window pane. You can now execute any required functions or manipulations or take over the mouse cursor to help the local user.