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Remotely controlling a device

BMC Client Management web console enables you to remotely connect to a device and record the remote session.

Click the Remote Control tab from the home page, the remote control page displays. This page has three tabs:

Related topics

Transferring-files

Auditing-a-device

Managing-direct-access-to-a-remote-device

Remotely-controlling-a-device-through-a-web-browser

Setting-preferences-and-launching-the-WebStart-package

Remote control

On this tab, you can search for a device, remotely connect to a device, and record a remote session. For more information, refer to Remotely-controlling-a-device-through-a-web-browser.

BCMWebConsoleRemoteControlSearch.png

Remote Control on Request

On this tab, you can generate a remote control session on request. For more information, refer to the 'To share the URL for remotely controlling an unmanaged device' section on Remotely-controlling-an-unmanaged-device.

BCMWebConsoleGenerateSession.png

Recordings

On this tab, you can find all the recordings. You can search for a device and/or filter by date to refine your search. A list of recordings displays as shown in the following image.

BCMWebConsoleRecordings.png

This page also enables you to download, lock/unlock, delete, download, and add notes to the recordings.

BCMWebConsoleRecordingsList.png

 

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