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Manually Updating the Knowledge Base - Internet Update


By default, the Patch Knowledge Base is updated every day at 11:00 PM to ensure that devices are scanned for the latest patches. If you are connected to the Internet and immediately want to update the Patch Knowledge Base , proceed as follows:

  1. Go to Patch Management > Patch Manager > Your Patch Manager > Configuration .

    If Database Status displays the status Up to Date successful.png, the Patch Knowledge Base already is up-to-date.

  2. To check for updates, in the right window pane click Check for Update .
    1. If the Database Status line displays the final status Up to Date , the Patch Knowledge Base already is up-to-date.
    2. If the Database Status line displays the status Out of Date , the Patch Knowledge Base must be updated. Continue with the next step.
  3. To update the Patch Knowledge Base , click Update .
  4. To update the Patch Knowledge Base even if the Database Status status Up to Date displays, click Force Update . In this case the currently used Patch Knowledge Base will be replaced with the newly downloaded version, even if the version number is the same.

    This option might be useful, if for example the last update was interrupted by a power cut or any other network interruption and you are not sure if the update installed correctly.

You updated the Patch Knowledge Base of the Patch Manager . For your next scan these configurations will be used.

Patch knowledge base update status values

When checking for available updates or updating the patch knowledge base, the following status values can be displayed for the Database Status:

Parameter

Description

License Error

Either the license is not imported or the license could not be verified.

Checking

The agent is currently trying to download or parse the XML file containing the information for the knowledge base update.

Check Failed

The XML file containing the information for the knowledge base update could not be downloaded or parsed.

Out of Date

This status indicates that a newer version of the knowledge base exists and is available for download.

Downloading

The patch knowledge base update file is currently being downloaded by the Patch Manager.

Download Failed

The download of the patch knowledge base update file failed.

Published

The patch knowledge base update file was downloaded by the Patch Manager and was published on the master. It is now ready for distributing and updating to all agents.

Updating

The update file is being sent to the agents and the patch knowledge base is being updated on all Windows devices, the Patch Manager included.

Update Failed

The update of the knowledge base to the new version failed.

Deployed

The patch knowledge base on the master is updated.

Up to Date

This status indicates that the knowledge base is of the latest version. It is accompanied by a green flag next to it.

 

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