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Managing virtual guests of a device


Virtual guests are virtual machines that were discovered on the devices of your network with or without BMC Client Management agents.

This topic includes:

The the following virtual machine software products are supported by BMC Client Management:

Platform

Vendor

Software

Version

Windows

 

 

 

 

 

Oracle Corporation

Oracle VM VirtualBox

5.1

RingCube Technologies, Inc.

vDesk Client

2.x and 3.x

Sun Microsystems, Inc.

VirtualBox

5.1

Microsoft

Hyper-V

10.0

VMware, Inc.


VMware Player

12.5

VMware Server

2.x

VMware Workstation

10.0 and 12.5

VMware Fusion

7.1

Linux

 

Citrix Systems, Inc.

Xen

3.x

Sun Microsystems, Inc.

VirtualBox

5.1

MAC OS X

 

 

Parallels

Parallels Desktop

4.x

Sun Microsystems, Inc.

VirtualBox

5.1

VMware, Inc.

VMware Fusion

2.x

Detecting virtual guests

BMC Client Management can detect virtual guests using the agent installed on a device or by using the Asset Discovery program.

Using BCM Client Management agents to discover guests

After the BMC Client Management agent has detected a virtual guest on a device, it collects the following basic information about this guest:

  • Virtual device name
  • MAC address
  • Guest member ID
  • Descriptive or friendly name of the virtual device
  • Operating system

The agent also collects different types of inventory, however, you cannot view these data in the current view. To view the collected inventory, you need to create a group collecting the required virtual machines and under these virtual machines, you can view the inventories, either as a group or individually.

  • Hardware inventory
  • Software inventory

You can execute the following actions on the guest members of a device:

  • Remotely access the virtual machine
  • Access its inventory summary
  • Start, stop, pause and resume the machine
  • Display its properties
  • Use the Direct Access Tools

Using Asset Discovery to discover guests

The Asset discovery program in BMC Client Management uses the remote WMI to discover hypervisors and the list of virtual machines available under that hypervisor.

Checking connection to a virtual device

This option allows you to verify the connection of the remote device, that is, to see if it is contactable.

  1. Select the device in the right window pane.
  2. Right-click the mouse button and select the Direct Access Tools > Check Connection option from the Direct Access Tools pop-up menu.
    A ping is directly sent to the virtual machine on the remote device.

The result of the connection verification displays in an Information window.

Managing virtual devices

The aim of virtual device management is to start, stop, shut down and pause the virtual devices.

  1. Click Manage .
    The Identification window displays.
  2. Enter valid system credentials in the respective boxes.
  3. Check the Save Credentials box if necessary.
  4. Click OK .
    After having successfully connected, the Virtual Guest Management window appears. It displays the list of virtual devices that are installed on the hypervisor.
  5. Select the device on which you want to execute an operation.
  6. Click the icon for the operation you want to perform.

 

 

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