Reboot log file
This file logs all operations concerning the reboot of a device, that is, when a reboot was launched by whom or which module, what pop-up window is shown on the screen, which options were available, which options were chosen by the local user, and so on.
Log entries of device reboot operations are included in the general agent log file, the mtxagent.log file, however for easier referencing they are also written to a specific log file, the reboot.log , which is located next to the agent log file in the /log directory of every client. This specific log file is required in addition, because the a mtxagent.log file is started anew on the device every time the agent is restarted, which is, of course, the case when a reboot occurs. This this information is no longer available in the console, there you can only see the contents of the newest mtxagent.log file. The reboot is not reinitiated after a reboot, thus it keeps all reboot messages and makes them available in its tab in the console.
Whenever a reboot window is assigned to a device, a message displays in the reboot log file. If the reboot window is immediately activated the message is: The reboot window "RebootWindowName" is currently permitting reboots, the agent is attempting to display the pop-up to the user and request a reboot. If not, the message is: The reboot window "RebootWindowName" is currently prohibiting reboots, the reboot window opens again on Monday at 9pm, no reboot will occur until then. If the assigned reboot window prohibits rebooting at the time when a reboot request arrives, a log message indicates that and also provides the next allowed time-slot for a reboot. If reboot windows allow rebooting but the maximum number of reboots is already reached, a log message is also written. These messages are displayed only once in the log because the reboot check is done every minute.
The agent maintains a counter for the number of reboots that already be effected during the day, this counter is reinitialized every day. When a reboot is performed the agent adds a new entry to the log displaying the number of reboots remaining after the current one is executed. ( Reboot: Reboot is performed. 2 of the allowed 5 reboots are remaining for today. )
If the reboot is cancelled because an application is in full screen mode a new entry is also added to the log file.
The tab Reboot Log File of the Agent Configuration > Logging node of a device displays the contents of this log file in its right window pane for inspection.
This log file log displays the date and time at which the reboot occurred, a letter(s) that indicates of which type the explanation following is, such as ERR for error or I for information, and so on, the ID of the thread and the description itself.
The displayed contents of the log file can be filtered and thus reduced in size to find specific entries or types of entries as follows:
Parameter | Description |
|---|---|
Use Regular Expressions | Check this box if a regular expressions can be used in the following Description box. |
Date | In this text box you can enter a date and time value for which the respective log lines are to be displayed. The format is YYYY/MM/DD hh:mm:ss , and you can use wildcard characters. For example, to display everything logged at 12:30 on the 14 November 2014 the date box must be filled in as follows: 2014/11/14 12:30.* . |
Description | In this text box you can enter any string value which is to be contained in the description of log entry you are looking form. If the preceding box Use Regular Expressions is activated you can also use regular expressions in this text box. The description starts from the administrator name, it therefore corresponds to administrator name+IP address+description . Example: to display all lines containing "toto" in the description, enter the following in the Description box: .toto. . |
To apply the filters defined in the preceding text box click Sort to the right. The right window pane will be refreshed with only the lines matching the specified criteria.