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Downloading and installing the BMC Client Management console

The Console Download Page on provides the necessary links for downloading and installing the BMC Client Management console. This page is only accessible via a browser through a specific link that is communicated to you by the OnDemand team, the format of which looks like this: master port/console" class="external-link" rel="nofollow">http://master name:master port/console , for example, http://Customer123.OnBMC.com:1611/console.

 

Note:

download.pngA recent version of Java Runtime Environment (JRE) must be installed on the device the console is used on.

On Linux devices, to verify if the Java is installed, type java -version in your terminal window and then press the Enter key. The version number of the installed Java is displayed. BMC recommends that you use JRE version 8.0 or later with the console. This can be downloaded from the Oracle website . You can also use the often preinstalled OpenJDK java version; it is not necessary to use the Oracle JRE.

jre.png

If no Java is installed on your device, click the link on the console page and install it.

A security certificate is required to allow the console to log on to the database. If you do not have one installed yet, you can use the BMC certificate provided on the console page. Click the link to install it.certificate.png

To download and install the BMC Client Management console , click the respective icon on the page.

consolepage.png

This installs the console as Java Web Start with a link to the master. A desktop link for the console is created on the device and the device keeps the files required to launch the console in its cache memory. At every console launch, a verification takes place to determine if later versions of these console files are available. If so, they are automatically updated.

Note

Do not empty or delete the Java cache memory, as this deletes the files required for the console Web Start. If this happens, the console must be reinstalled.

After you install the console, you can log on to the console. To do so, double-click the BMC Client Management console desktop icon, specify the login information provided by the support team, and follow the instructions to log on. For more information, see Working-with-BMC-Client-Management-console.

 

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