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Deleting individual alerts and events

It is possible to delete individual alerts and events that are no longer required.

  1. Select the alert(s)/event(s) to delete in the table to the right.
  2. Click Edit > Delete destroy.png.
     A confirmation window appears.
  3. Click Yes to confirm.
     Another confirmation window appears if one or more of the selected alerts/events has a connected incident ticket in BMC Remedyforce .
  4. If the incident tickets that were created in BMC Remedyforce should be closed at the same time click Yes , otherwise click No .

All selected alerts and events will be deleted from the database and, if requested, the status of the connected incident ticket(s) in BMC Remedyforce will be changed to Closed .

 

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BMC Client Management 12.1