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Acknowledging alerts

After you access the Alerts and Events node the alert icon in the status bar disappears. However the status of the alerts themselves has not yet changed. To acknowledge specific alerts, proceed as follows:

  1. Mark the alerts to be acknowledged in the table in the right window pane.
  2. Select Edit > Acknowledge Alerts event_ack.png.
     A confirmation windowdisplays.
  3. Select Yes to confirm and proceed with the action.

The status of the selected alerts will now be changed from Unnotified Alerts to Acknowledged Alerts .

 

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BMC Client Management 12.1