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Log Files Not Accessible in the console

Contrary to the log files listed before these logs cannot be displayed in the console via a node or tab, they can only be displayed via the Direct Access node:

  1. Select the device under a device group or the Device Topology node in the left window pane.
  2. Select its Direct Access node.
     If the Request System Credentials system variable is activated and you have not identified yourself yet to this device in the current session yet, an Identification window appears.
  3. Enter your credentials and click OK .
  4. Select the File System node and browse the directory structure down to the respective directory under Installation Directory/master}} or {{client/log .
  5. Select the log file to display in the right window pane.
  6. Select the Edit > Edit File editfile.png.
     An Edit Text File window opens on the screen with the contents of the file.
  7. Select the OK button at the bottom to close the window.

 

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BMC Client Management 12.1