Space banner This version of the product has reached end of support. The documentation is available for your convenience. However, you must be logged in to access it. You will not be able to leave comments.

Installing BMC Client Management - BMC Atrium CMDB Integration

  1. On the Welcome page, click Next .
  2. Review the license agreement, select I agree to the terms of license agreement , and then click Next .

  3. On the Directory Selection page, navigate to the directory in which you want to install the BMC Client Management - BMC Atrium CMDB Integration software.

    The default location is:

    • Windows: C:\Program Files\BMC Software\BCMCMDBIntegration
    • Linux: /opt/bmc/BCMCMDBIntegration
  4. Click Next .

  5. On BCM Database Details page, specify the database type and server, the system administrator user and password, and the database name and port on which the CM database is listening.

    The database owner will be configured in the BCMConfig.properties file and is used for the transformations. This field is applicable only to SQL Server and is mandatory.Installer1.6_2.png

  6. Click Next .

  7. On the BMC Remedy AR System User Inputs page, specify the AR System Server Administrator user credentials, AR System Server TCP Port, and AR System Server Name Alias.

    The default AR System Server TCP Port is 0. A value of 0 indicates use of the port mapper service. If a fixed port is being used, specify the port number.Installer1.6_1.png

  8. Click Next .
  9. On the Installation Preview page, click Install .
  10. On the Installation Summary page, click View Log to review any messages.
  11. Click Done to exit the installer.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*