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Installation prerequisites for on-site installation

Installation prerequisites for on-site installation

This section details the prerequisites for installing the individual Client Management components.

Note:

Ensure that you have checked the information about the supported platforms and other technical specifications as well as the database-specific information in the Planning section.

Master prerequisites

Java Runtime Environment (JRE) version 1.7 or later must be installed on the master device to enable you to generate template-based reports. For Windows platforms, the Client Management setup automatically detects the JRE version and installs a compatible version, if necessary.

Console prerequisites on Windows

JRE version 1.7 or later must be installed on the device the console is used on. For Windows platforms, the Client Management setup automatically detects the JRE version and installs a compatible version, if necessary.

Miscellaneous prerequisites

If your company's internal standards differ from the general way of dealing with data in Client Management , read this topic to learn which specific configurations are required before the master installation to allow for the differences.

To keep software core data and generated data separate

All data that is generated by Client Management is located in a directory called <InstallDir>/master/data . To take this directory out of the installation directory create an empty partition and change the path of this partition in the disk management mmc. Then select the data folder (the folder must be empty; otherwise you cannot select it).

 

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