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Antivirus exclusions

BMC recommends that you set in place some prerequisites to avoid false positive virus detections. This applies to all devices on which a CM agent is installed, including the master device.

Exceptions should be made for the following two objects:

  • The entire CM agent folder
  • CM agent files and file types

CM agent folder

If the agents's .sqlite and .log files are set to verbose mode, the CM agent is very talkative. To avoid this you must set an exclusion for the *..\client* folder on the clients and the *..\master* folder on the master.

Note:

If the device is an OSD Manager, do not forget to also set an exclusion for the ..\PXETFTP folder.

CM agent files and file types

You should also consider setting exceptions on the following files:

  • chilli.exe
  • comerr64.dll et comerr32.dll
  • dtengine64.dll et dtengine32.dll
  • IntelvPro.dll
  • InteVProRC.dll
  • k5sprt64.dll et k5sprt32.dll
  • krb5_64.dll et krb5_32.dll
  • krbcc64.dll et krbcc32.dll
  • libeay32.dll
  • libMtx.dll
  • libMtxChilli.dll
  • libMtxDtSearch.dll
  • libMtxHchl.dll
  • libMtxXslt.dll
  • libRemoteControl.dll
  • libssh.dll
  • Microsoft.VC80.CRT.manifest
  • msvcm80.dll
  • msvcp80.dll
  • msvcr80.dll
  • msvcr71.dll
  • mtxagent.exe
  • mtxcert.exe
  • mtxproxy.exe
  • mtxrproxy.exe
  • mtxset.exe
  • mtxsetup.exe
  • mtxsfx.exe
  • Nmap.zip
  • patchwrapper.exe
  • pdh.dll
  • pkgview.exe
  • psapi.dll
  • SafeReboot.locale
  • sas.dll
  • ssleay32.dll
  • stConvertXML.dll
  • stPackager.dll
  • stUpdateManager.dll
  • update.chl
  • wshelp64.dll et wshelp32.dll
  • *.sqlite
  • *.sqlite3
  • *.table

 

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