Skip to Content
Information
Space banner This version of the product has reached end of support. The documentation is available for your convenience. However, you must be logged in to access it. You will not be able to leave comments.

Importing the license for your system

Before you can execute any operation in Client Management you need to import your license. You should received a license in the form of a text or xml file from the Support Team. If this is not the case contact Customer Support or the Support Team.

  1. Click the Global Settings node and select from its children the Licenses node in the left window pane.
  2. Select Edit > Import License license_import.png.
     A dialog box opens displaying the directory structure in a Windows Explorer-like format.
  3. Select the file containing your license.

  4. With the file selected, click Open at the bottom of the window.
     The information is then read from the file and displayed in the table in the right window pane as follows:

    Value

    Description

    Name

    The boxes in this column display the names of the licenses.

    Count

    The number in this text box indicates how many agents the license contains (that is, on how many devices you can install clients). If you have a temporary license for testing purposes this number is 20. For all other licenses, this text box appears 1 if the license is activated (that is, purchased or 0 if you do not have this license).

    Available

    This column indicates the number of remaining licenses. It is applicable to all functionalities with agent counts, such as the agents themselves, patch management, inventory, compliance management, software distribution and so on. It displays how many licenses are still free to be used. For all other purchased licenses this text box always displays 1.

    Expiry Date

    This date box is empty if you have an unlimited license for use in your system. If the license is temporary and thus limited, this date box appears the expiry date of the license, in the default format defined in the user preferences. A temporary license is valid 30 days.

    Status

    This text box shows the current status of the license, which should be Valid . If you are using the test license it displays Expiring .

Now that you have installed your license and thus validated your database and console, you are ready to start working with BMC Client Management . You can proceed to installing your master relay and rolling out the agent throughout your network. This is explained in the following topics.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Client Management 12.1