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Adding a Language to a SQLite Database

To add a language to a SQL database you need:

  • your new as well as the existing <Language>.locale files as described in XXX.
  • CM Installation file

Contrary to the Console the localization data of the Agent Interface , reports and E-mails are contained in a small SQLite database to which all new languages must be added.

To add a new language to the SQLite database:

  1. Copy the files Locale2SQLite.bat, Locale2Sqlite.jar and sqlite.exe to any folder on your computer.
  2. Open Locale2SQLite.bat in a text editor and modify the command as follows: java -jar Locale2Sqlite.jar "[BMC Installation Directory]/ui/console/jws/locales"
  3. Save Locale2SQLite.bat and double-click it.
     The command line displays and the SQL file is generated.
  4. Wait until the command line closes.
     In the folder a translation.sqlitefile is created.
  5. Copy the translation.sqlite file to [BMC Installation Directory] /ui/common/dict and [BMC Installation Directory] /data/core which will overwrite the existing files.
  6. To verify your translations open the Agent Interface and select your newly added language from the drop-down list on the top left.
     The Agent Interface displays in your new language.

 

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