The Alert Management tab of the Preferences window
This tab allows you to define the alert settings of CM Event Management.
As a prerequisite for these options you must have an email address configured in your administrator account and the email settings in the System Variables must be specified otherwise these settings are not available.
Parameter | Description |
|---|---|
Check for alerts every | Check this box to activate the alert check function. If this option is activated you need to define the frequency at which the agent checks for new alerts in the box to the right. If, for example you enter 60 minutes, the administrator receives an email every hour, if, within that hour, new alerts have arrived. This email contains the list of the alerts generated during the last hour with their basic information, such as the device on which it ocurred, the severity, the category, etc. When this option is first activated, only new alerts are sent, any alerts that existed before the activation are ignored. |
Send multiple alerts in one email | Defines if alerts are grouped into one single email (default). If this option is deactivated, you receive one email for each generated alert. |
Send me an email when the following occurs: | Click the arrow icon next to the event category to define for which events you want to receive alerts. This will expand the respective section and display all its available events. Check the boxes of the events for which alerts are to be generated and sent. You can select as many events as you want. Below you can see the list of available events. |