Documentation update To provide a better user experience, we have now created a separate documentation space for BMC Helix Automation Console (previously called BMC Helix Vulnerability Management). Users of BMC Helix Automation Console can find the latest documentation at BMC Helix Automation Console..

Performing the upgrade


During an upgrade, you only upgrade the application, which also upgrade the underlying database schema. 

Build numbers

You must provide the build number depending on the version that you want to upgrade to. 

Version

Build number

Details

22.2

2101

The TrueSight Automation Console installer

To upgrade TrueSight Automation Console

  1. Open a terminal and SSH into the host where you have set up the local registry, and run the following command to update the Stack Manager tool. 

    docker run -it --rm --network=host <hostname>:<port>/bmcsoftware/truesight-stack-manager:<version_number>.<build_number>
    Example
    docker run -it --rm --network=host 127.0.0.1:5000/bmcsoftware/truesight-stack-manager:22.2.00.2101

    Here, 127.0.0.1:5000 is the host:port of the local registry that contains the TrueSight Automation Console images.  
    You are prompted to specify a location to install the product.  

  2. Enter a username with root permissions and a password. 
    The Stack Manager tool is updated at the specified location. 
  3. Enter the location where the previous version is installed. 
    The following message is displayed: Stack Manager Launcher is already installed, do you want to overwrite it?y/(n)
  4. Enter y.
    The Stack Manager tool is updated. 
  5. On the host where the Stack Manager tool is installed, run any of the following commands to start upgrading the application.
    This command also upgrades the database schema. 

    <install_directory>/stackmanager install  --deployment tsac+
    <install_directory>/stackmanager install  --deployment=tsac+

    The existing installation and the END USER LICENSE AGREEMENT  is displayed. 

    [INFO] loading deployment registry from /opt/bmc/sm/registry/sm-deployment-registry.yml
    **************************************************
    TrueSight Stack Manager <version_number>.<build_number>
    **************************************************

    The following services are already installed:
    Deployment   Location
    ----------   --------
    application  /opt/bmc/truesight/application
    database     /opt/bmc/truesight/database

    [INFO] Start installation
    Press Enter to Read the License Agreement and enter the Appropriate Option
    END USER LICENSE AGREEMENT
    <Agreement Text>
  6. Read, and type y to continue with the upgrade.
    If you are upgrading to 21.02.01 or later versions, the following message appears: Do you want to configure TSNA Connector [You may choose No now & configure it post upgrade] ([y]es/[n]o) ?

    Do I need to configure the TSNA connector during the upgrade?

    No. You can choose to skip it and continue with the upgrade. If you want to integrate with TrueSight Network Automation, you can configure the connector by using the Automation Console UI later.

  7. (Optional) If you choose to configure the TrueSight Network Automation connector, type y and provide the values that match your environment:
    If you do not want to configure the connector, type n and skip to step number 8.

    Field

    Description

    Host name of TrueSight Network Automation

    Fully-qualified domain name or IP address of TrueSight Network Automation

    Port number of TrueSight Network Automation

    Port number

    Protocol of TrueSight Network Automation

    Default value: https

    Realm name of TrueSight Network Automation

    Specify the realm name

    Service Account user name of TrueSight Network Automation

    Specify the user name

    Password for the Service Account user of TrueSight Network Automation '<user name>'

    Specify the password that matches the user name

    Realm name for the Service Account user of TrueSight Network Automation <Realm Name>

    Specify the realm name of the service account user

  8. TrueSight Automation Console upgrade is complete and the following status message appears.

    TrueSight Automation Console <build_number> can be accessed at: <URL>
    Installation is completed successfully.

    <For 21.02.01 or later versions>
    TrueSight Automation Console <version_number>.<build_number> can be accessed
    at: https://<hostname>:<portnumber>/services/#/account/tsna/login
  9. To verify whether the upgrade is successful, run the following command: 

    To verify the status
    <install_directory>/stackmanager status  --deployment=application

    The updated services, container names, versions, and their status is displayed. 

    Name                                                     Container Name                                                      Version             Status

    ----                                                             --------------                                                         -------              ------

    Catalog service                                       truesight-app-catalog-service                                 22.2.00.1172    running

    Connector Service                                   truesight-connectors-service                                  22.2.00.1546    running

    Data Refresh Worker                              truesight-app-drw                                                    22.2.00.411      running

    Discovery OnPrem Connector                truesight-common-discovery-onprem-connector  22.2.00.221       running

    Exceptions-service                                  truesight-common-exceptions-service                   22.2.00.695       running

    ITIL Service                                              truesight-common-itil                                            22.2.00.585       running

    Identity Management Service                 truesight-identitymanagement-service                  22.2.00.1144     running

    Login service                                           truesight-common-login                                        22.2.00.1108     running

    Nginx                                                      truesight-app-nginx                                                22.2.00.1176     running

    Organization Service                               truesight-organization-service                               22.2.00.380       running

    Patch Manager portal                             truesight-app-patch-manager-portal                     22.2.00.9998     running

    Patch Manager service                           truesight-app-patch-manager-core                        22.2.00.1766     running

    Platform Portal                                       truesight-platform-portal                                        22.2.00.1508     running

    Policy service                                          truesight-app-policy-service                                    22.2.00.1742    running

    Redis                                                      truesight-infra-ext-redis                                            22.2.00.569     running

    Redis-common                                      truesight-infra-ext-redis-common                             22.2.00.569     running

    Resource service                                    truesight-common-resource-service                         22.2.00.832     running

    TSNA Connector                                    truesight-common-tsna-connector                          22.2.00.1282    running

    TSO Connector                                      truesight-common-tso-connector                            22.2.00.396      running

    TSSA Connector                                    truesight-common-tssa-connector                           22.2.00.788      running

    Tenable Connector                               truesight-common-tenable-connector                      22.2.00.1259    running

    Tenant Onboarding Utility                    truesight-common-tenant-onboarding-utility          22.2.00.419      running

    Users Service                                        truesight-users-service                                                22.2.00.447     running

    configurations-service                          truesight-configurations-service                                22.2.00.181      running

    rsso-portal                                            truesight-rsso-portal                                                 22.2.00.252       running

    workmanager-service                           truesight-workmanager-service                               22.2.00.521        running

    To verify the version
    <install_directory>/stackmanager version

    The following figure shows the sample version. 


    Service                                          Version
    -------                                           -------
    Catalog service                             22.2.00.1172
    Connector Service                        22.2.00.1546
    Data Refresh Worker                    22.2.00.411
    Discovery OnPrem Connector      22.2.00.221
    Exceptions-service                        22.2.00.695
    ITIL Service                                   22.2.00.585
    Identity Management Service      22.2.00.1144
    Login service                                22.2.00.1108
    Nginx                                            22.2.00.1176
    Organization Service                    22.2.00.380
    Patch Manager portal                  22.2.00.9998
    Patch Manager service                 22.2.00.1766
    Platform Portal                             22.2.00.1508
    Policy service                                22.2.00.1742
    PostgreSQL                                  12-alpine
    Redis                                            22.2.00.569
    Redis-common                            22.2.00.569
    Resource service                          22.2.00.832
    TSNA Connector                          22.2.00.1282
    TSO Connector                            22.2.00.396
    TSSA Connector                          22.2.00.788
    Tenable Connector                      22.2.00.1259
    Tenant Onboarding Utility           22.2.00.419
    Users Service                               22.2.00.447
    configurations-service                22.2.00.181
    rsso-portal                                  22.2.00.252
    workmanager-service                 22.2.00.521

  10. (Optional) If you are using custom certificates, ensure that you have backed up the certificate files before the upgrade. After a successful upgrade, do these steps:
    1. Run the following command to replace the new certificates (created during the upgrade) with the custom certificates copied earlier. 

      cp /opt/<backup_directory>/tsvmSslCertificate.crt <install_dir>/application/common/certs/
      cp /opt/<backup_directory>/tsvmSslCertificate.key <install_dir>/application/common/certs/
    2. Restart the application.

      <install_directory>/stackmanager restart  --deployment=application

Where to go next?

After a successful upgrade, the previously installed connectors do not need any update. If you want to configure any of the new/optional connectors, see Managing-connectors

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*