Documentation update To provide a better user experience, we have now created a separate documentation space for BMC Helix Automation Console (previously called BMC Helix Vulnerability Management). Users of BMC Helix Automation Console can find the latest documentation at BMC Helix Automation Console..

Performing the upgrade


During an upgrade, you only upgrade the application, which also upgrade the underlying database schema. 

Build numbers

You must provide the build number depending on the version that you want to upgrade to. 

Version

Build number

Details

21.3

1790

The TrueSight Automation Console installer

21.3 

1893

The TrueSight Automation Console installer that contains Log4j fixes

21.3 

2080

The TrueSight Automation Console installer that contains Spring4Shell fixes

To upgrade TrueSight Automation Console

  1. Open a terminal and SSH into the host where you have set up the local registry, and run the following command to update the Stack Manager tool. 

    docker run -it --rm --network=host <hostname>:<port>/bmcsoftware/truesight-stack-manager:<version_number>.<build_number>
    Example
    docker run -it --rm --network=host 127.0.0.1:5000/bmcsoftware/truesight-stack-manager:21.3.00.2080

    Here, 127.0.0.1:5000 is the host:port of the local registry that contains the TrueSight Automation Console images.  
    You are prompted to specify a location to install the product.  

  2. Enter a username with root permissions and a password. 
    The Stack Manager tool is updated at the specified location. 
  3. Enter the location where the previous version is installed. 
    The following message is displayed: Stack Manager Launcher is already installed, do you want to overwrite it?y/(n)
  4. Enter y.
    The Stack Manager tool is updated. 
  5. On the host where the Stack Manager tool is installed, run any of the following commands to start upgrading the application.
    This command also upgrades the database schema. 

    <install_directory>/stackmanager install  --deployment tsac+
    <install_directory>/stackmanager install  --deployment=tsac+

    The existing installation and the END USER LICENSE AGREEMENT  is displayed. 

    [INFO] loading deployment registry from /opt/bmc/sm/registry/sm-deployment-registry.yml
    **************************************************
    TrueSight Stack Manager <version_number>.<build_number>
    **************************************************

    The following services are already installed:
    Deployment   Location
    ----------   --------
    application  /opt/bmc/truesight/application
    database     /opt/bmc/truesight/database

    [INFO] Start installation
    Press Enter to Read the License Agreement and enter the Appropriate Option
    END USER LICENSE AGREEMENT
    <Agreement Text>
  6. Read, and type y to continue with the upgrade.
    If you are upgrading to 21.02.01 or later versions, the following message appears: Do you want to configure TSNA Connector [You may choose No now & configure it post upgrade] ([y]es/[n]o) ?

    Do I need to configure the TSNA connector during the upgrade?

    No. You can choose to skip it and continue with the upgrade. If you want to integrate with TrueSight Network Automation, you can configure the connector by using the Automation Console UI later.

  7. (Optional) If you choose to configure the TrueSight Network Automation connector, type y and provide the values that match your environment:
    If you do not want to configure the connector, type n and skip to step number 8.

    Field

    Description

    Host name of TrueSight Network Automation

    Fully-qualified domain name or IP address of TrueSight Network Automation

    Port number of TrueSight Network Automation

    Port number

    Protocol of TrueSight Network Automation

    Default value: https

    Realm name of TrueSight Network Automation

    Specify the realm name

    Service Account user name of TrueSight Network Automation

    Specify the user name

    Password for the Service Account user of TrueSight Network Automation '<user name>'

    Specify the password that matches the user name

    Realm name for the Service Account user of TrueSight Network Automation <Realm Name>

    Specify the realm name of the service account user

  8. TrueSight Automation Console upgrade is complete and the following status message appears.

    TrueSight Automation Console <build_number> can be accessed at: <URL>
    Installation is completed successfully.

    <For 21.02.01 or later versions>
    TrueSight Automation Console <version_number>.<build_number> can be accessed
    at: https://<hostname>:<portnumber>/services/#/account/tsna/login
  9. To verify whether the upgrade is successful, run the following command: 

    To verify the status
    <install_directory>/stackmanager status  --deployment=application

    The updated services, container names, versions, and their status is displayed. 

    Example
    Name        Container Name               Version    Status
    ----        --------------               -------    ------
    PostgreSQL  database-infra-ext-postgres  12-alpine  running

    Components status for application:

    Name                                            Container Name                               Version      Status
    ----                                            --------------                               -------      ------
    Catalog service                     truesight-app-catalog-service                          21.3.00.936   running
    Connector Service                   truesight-connectors-service                           21.3.00.1431  running
    Data Refresh Worker                 truesight-app-drw                                      21.3.00.237   running
    Discovery OnPrem Connector          truesight-common-discovery-onprem-connector            21.3.00.153   running
    Exceptions-service                  truesight-common-exceptions-service                    21.3.00.521   running
    ITIL Service                        truesight-common-itil                                  21.3.00.402   running
    Identity Management Service         truesight-identitymanagement-service                   21.02.00.1042  running
    Login service                       truesight-common-login                                 21.3.00.898   running
    Nginx                               truesight-app-nginx                                    21.3.00.954   running
    Organization Service                truesight-organization-service                         21.3.00.304   running
    Patch Manager portal                truesight-app-patch-manager-portal                     21.3.00.9761  running
    Patch Manager service               truesight-app-patch-manager-core                       21.3.00.1474  running
    Platform Portal                     truesight-platform-portal                              21.3.00.1381  running
    Policy service                      truesight-app-policy-service                           21.3.00.1498  running
    Redis                               truesight-infra-ext-redis                              21.3.00.437   running
    Redis-common                        truesight-infra-ext-redis-common                       21.3.00.437   running
    Resource service                    truesight-common-resource-service                      21.3.00.702   running
    TSNA Connectortruesight-common-tsna-connector   21.3.00.401   running
    TSO Connector                       truesight-common-tso-connector                         21.3.00.303   running
    TSSA Connector                      truesight-common-tssa-connector                        21.3.00.582   running
    Tenant Onboarding Utility           truesight-common-tenant-onboarding-utility             21.3.00.204   running
    Users Service                       truesight-users-service                                21.3.00.370   running
    configurations-service              truesight-configurations-service                       21.3.00.84    running
    rsso-portal                         truesight-rsso-portal                                  21.3.00.153   running
    workmanager-service                 truesight-workmanager-service                          21.3.00.457   running
    To verify the version
    <install_directory>/stackmanager version

    The following figure shows the sample version. 

    Example
    Service                                  Version
    -------                                  -------
    Catalog service                        21.3.00.936
    Connector Service                      21.3.00.1431
    Data Refresh Worker                    21.3.00.237
    Discovery OnPrem Connector             21.3.00.153
    Exceptions-service                     21.3.00.521
    ITIL Service                           21.3.00.402
    Identity Management Service        21.3.00.1042
    Login service                          21.3.00.898
    Nginx                                  21.3.00.954
    Organization Service                   21.3.00.304
    Patch Manager portal                   21.3.00.9761
    Patch Manager service                  21.3.00.1474
    Platform Portal                        21.3.00.1381
    Policy service                         21.3.00.1498
    PostgreSQL                             12-alpine
    Redis                                  21.3.00.437
    Redis-common                           21.3.00.437
    Resource service                       21.3.00.702
    TSNA Connector                         21.3.00.401  
    TSO Connector                          21.3.00.303
    TSSA Connector                         21.3.00.582
    Tenant Onboarding Utility         21.3.00.204
    Users Service                          21.3.00.370
    configurations-service               21.3.00.84
    rsso-portal                            21.3.00.153
    workmanager-service               21.3.00.457
  10. (Optional) If you are using custom certificates, ensure that you have backed up the certificate files before the upgrade. After a successful upgrade, do these steps:
    1. Run the following command to replace the new certificates (created during the upgrade) with the custom certificates copied earlier. 

      cp /opt/<backup_directory>/tsvmSslCertificate.crt <install_dir>/application/common/certs/
      cp /opt/<backup_directory>/tsvmSslCertificate.key <install_dir>/application/common/certs/
    2. Restart the application.

      <install_directory>/stackmanager restart  --deployment=application

Where to go next?

After a successful upgrade, the previously installed connectors do not need any update. If you want to configure any of the new/optional connectors, see Managing-connectors

 

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