Starting and stopping the App Visibility server services
Windows commands to start, stop, and verify services
To start and stop the services on Windows
On the computers where the App Visibility server components are installed, use the Windows services manager (services.msc) to stop and start the App Visibility server components.
The following services are listed for their respective installed components:
- BMC App Visibility Collector
- BMC App Visibility Portal
- BMC App Visibility PostgreSQL
- BMC App Visibility Proxy
- BMC App Visibility Elasticsearch
To verify that the services are running on Windows
On the computers where the App Visibility server components are installed, run services.msc and verify that the services are running.
Linux commands to start, stop, and verify services
To start and stop the services on Linux
On the computers where the App Visibility server components are installed, run the required command to start or stop a service:
Component | Start command | Stop command |
|---|---|---|
App Visibility portal | service adop_portal start | service adop_portal stop |
App Visibility collector | service adop_collector start | service adop_collector stop |
App Visibility database | service av_pgsql start | service av_pgsql stop |
App Visibility proxy | service adop_apm_proxy start | service adop_apm_proxy stop |
App Visibility storage engine | service apm_elasticsearch start | service apm_elasticsearch stop |
To verify that the services are running on Linux
On the computers where the App Visibility server components are installed, run the following commands to verify that the processes are running:
ps -ea|grep adop_portald
ps -ea|grep adop_apm_proxyd
service av_pgsql status
service apm_elasticsearch status