Refreshing the registered servlets

To complete the integration of BMC Virtual Chat with BMC Knowledge Management, you must refresh the registered servlets .

To refresh the registered servlets

  1. From the IT Home Page, select Virtual Chat > Administration Console > Self Service Portal > Configuration.
  2. In the Registered Servlets area, click Apply.
  3. Click Refresh Servlets.
    If the registered servlets are successfully refreshed, in the Registered Servlets table, the Refreshed column displays the current timestamp and the Refresh Status column displays the status as success.
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