About this space

This documentation contains information about the associated product or solution. This topic describes the special conventions that apply to this documentation.

SPE-specific content

A small programming enhancement (SPE) is a package of one or more PTFs that you apply to implement enhancements and fixes. We periodically release SPEs, which we announce in technical bulletins. This topic describes how we document SPE-specific content in our product documentation.

Important

SPE names take the following format: BMC.AMIxxx.SPExxxx

  • The first variable represents the fixed category (FIXCAT) identifier.
  • The second variable represents the SPE number. For example, SPE2110 refers to the SPE released in October 2021.

Identifying new or changed content for an SPE

Content within a topic that is added or updated for an SPE is indicated by a link to the technical bulletin that announced the SPE. For example: 

If an entire topic or section within a topic is new for an SPE, the link appears at the beginning of the topic or the section. For example:

Important

Syntax diagrams and interface panels are always current up to and including the latest SPE.

Finding topics with changes for an SPE

To see a list of new or changed topics for an SPE, search for BMC.AMIxxx.SPEyymm from any page in this documentation (for example, BMC.AMIOPS.SPE2203).

 

Frequently asked questions

This section answers frequently asked questions (FAQs) about the documentation portal.

The following are general questions about mainframe documentation:

  • How can I get a PDF of selected content in a space?

    From any page in the space, use the following procedure to create a PDF of either the current page or multiple pages (a parent topic and its child topics):

    1. Go to the branch or topic for which you want to create a PDF.

    2. On the toolbar in the upper-right of the window,  clickand select Export to PDF:

       

      Important

      Although you can export to Microsoft Word, this portal is not optimized for Word exports. If you require an export in XML or HTML format, contact us Open link .

    3. In the Exporting PDF dialog box:

      • In the Template box, select one of the following PDF styles:
        • Simple to export a PDF with no cover, table of contents, or index 
          By default, the Simple template exports only the current page.
        • Standard to export a traditional PDF with a cover, table of contents, and index 
          By default, the Standard template exports the current page and its child pages.

        Example

        In this example, selecting This page and its children creates a PDF of all topics in the space's "Reference" section:

      • In the Export Scope box, select what you want to export:

        • Only this page to export the current page
        • This page and its children to export an entire section (current page and any child topics)
    4. Click Export.

    For more information, see Help for BMC Online Technical Documentation Open link .

  • Where can I get documentation for all BMC mainframe products?

    Go to the docs.bmc.com main dashboard and click the name of a specific product area, or click here to go directly to the list of all products.

    Important

    If you're looking for the Control-M mainframe documentation, click the Control-M box on the dashboard, or click here to go directly to the Control-M space.

Additional resources

The following BMC sites are external to this portal and provide information that you might find helpful:

Support information

The following questions offer information about BMC Support:

  • How can I contact BMC Support?

    If you have problems with or questions about a BMC product, or for the latest support policies, go to Support Central Open link . You can search the Knowledge Base for help with an issue or download products and maintenance.

    If you do not have access to the web and you are in the United States or Canada, contact BMC Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

  • How can I check a product version's support status?

    You can find the support status for specific product versions on Support Central Open link . Selecting a product from the “Product Catalog” shows:

    • All versions of the product and their current support levels (full or limited)
    • Dates on which support ends

    You can also find information about the latest support policies on Support Central.

  • Where can I get the security certificates required to transfer files to BMC Support?

    BMC Support requires a security certificate when you are using the File Transfer Protocol Secure (FTPS) method to send files to BMC Support. The Secure File Transfer User Guide for BMC Customers Open link explains how to use the certificate.

    The following table includes the security certificate:

    CertificateValidity
    DigiCert Global Root G2Effective from April 6, 2021, until further notice

Was this page helpful? Yes No Submitting... Thank you

Comments