Universal Information Exchange 1.9.10

This space contains information about the 1.9.10 release of the Universal Information Exchange product.

Universal Information Exchange (UIE) is a software component that runs on your mainframe system to read and process SMF/RMF and subsystem data collected from target IBM z/OS images. 

Universal Information Exchange/VM (UIE/VM) is a tool that processes performance metrics, enabling you to do capacity planning for subsystems running on VM/ESA and z/VM. The metrics collected can show whether certain conditions can affect performance.

Getting started


Product overview and key concepts



Procedures for configuring and using Universal Information Exchange and Universal Information Exchange/VM



Descriptions of UIE and UIE/VM commands, transaction groupings, and Visualizer graphs



BMC messages from the following product lines:

  • BMC products for DB2
  • BMC products for IMS
  • Cost Optimization products
  • MainView products

This topic provides links to PDFs that support this release.


You can create a custom PDF for a specific topic or a topic and its children. For instructions, see Exporting to PDF and other formats.

Ready-made PDFs of this space

The following table provides ready-made PDFs that contain snapshots of the content in this space. Ready-made PDFs are available for new releases and SPEs at the time of their release. Although these PDFs contain all topics, the online topics might be more current, and the content of some topics might be better suited for online viewing.

Legacy PDFs related to this space

The following legacy PDFs provide older product documentation that is not otherwise available in this documentation portal: 




174016.pdfBMC Capacity Management for Mainframes Installation GuideOctober 22, 2010
86775.pdfBMC Performance Predictor for Mainframes Getting StartedMarch 14, 2008
86779.pdfBMC Performance Predictor for Mainframes User GuideMarch 14, 2008
483917.pdfUniversal Information Exchange User GuideSeptember 19, 2016
86636.pdfUniversal Information Exchange/VM User GuideMarch 14, 2008
57969.pdfVisualizer Getting StartedOctober 31, 2005
60080.pdfVisualizer Implementation GuideFebruary 28, 2006

FAQs and additional resources

This topic answers common questions and explains how to access additional resources, including BMC Support.

Frequently asked questions

This section answers frequently asked questions (FAQs) about the documentation portal.


 How can I get a PDF of selected content in a space?
  1. From the Tools menu in the upper-right, select Export to PDF.

  2. Select the type of PDF that you want:
    • Only this page for a PDF of the current page
    • This page and its children for a PDF of the current page and all of its child topics

Depending on the number of topics included in the export, it might take several minutes to create the PDF. After the export is complete, you can download the PDF.

 Where can I get a list of all mainframe Cost Optimization products, MainView products, and BMC products for the IBM DB2 and IBM IMS subsystems?

Go to the main dashboard and click the BMC Mainframe products (DB2 IMS MainView Cost Optimization) box, or click here to go directly to the list.


If looking for the Control-M mainframe documentation, click the Control-M box on the dashboard, or click here to go directly to the Control-M space.

Additional resources

The following BMC sites are external to this portal and provide information that you might find helpful:

Support information

This topic contains information about contacting BMC Support and determining support status for specific product versions.

 How can I contact BMC Support?

If you have problems with or questions about a BMC product, or for the latest support policies, see the Customer Support website at You can access product documents, search the Knowledge Base for help with an issue, and download products and maintenance.

If you do not have access to the web and you are in the United States or Canada, contact Customer Support at 800 537 1813. Outside the United States or Canada, select your country at Contact BMC to view local Support Contacts.

 How can I check a product version's support status?

You can find the support status for specific product versions on Support Central. Selecting a product from the “A–Z Supported Product List” shows:

  • All versions of the product and their current support levels (full or limited)
  • Dates on which support ends

You can also find information about the latest support policies on Support Central.

Related topics


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