Important

   

This space contains documentation for TrueSight Smart Reporting for Server Automation 20.02.01. For earlier releases, see TrueSight Smart Reporting for Sever Automation 19.2 Open link .

Upgrading


When upgrading the TrueSight Server Automation - Data Warehouse product, BMC recommends that you follow the upgrade order outlined in this topic. When planning and performing the upgrade, make sure that TrueSight Server Automation - Data Warehouse and TrueSight Smart Reporting - Platform are both upgraded to the latest compatible versions. For information about version compatibility between these products, see Compatibility matrix.

Supported upgrade path

The following diagram displays the supported upgrade path for TrueSight Server Automation - Data Warehouse:

tssadw_upgrade_path_200201

Upgrade process — At a glance

The upgrade flow diagram and the process table enable you to upgrade the product smoothly.

Step 1: Prepare for the upgrade

Complete the pre-upgrade tasks to ensure a successful upgrade.

DescriptionProcedure

Complete the pre-upgrade tasks and download the files.

Step 2: Upgrade TrueSight Server Automation - Data Warehouse

TrueSight Server Automation - Data Warehouse acts as the data warehouse for your data-center servers that are managed by BMC.


DescriptionProcedure

TrueSight Server Automation - Data Warehouse can be upgraded by using one of the following methods:

  • By using the wizard
  • Silently

Based on the method, choose the applicable procedure.

Step 3: Post-upgrade activities

Complete the post-upgrade activities to use the reporting capabilities.

DescriptionProcedure

Post-upgrade activities are required for TrueSight Server Automation - Data Warehouse.

Post-upgrade tasks

What next?

BMC releases periodic product updates through feature packs and fix packs. Check the Release notes and notices section for the latest product updates and apply the ones relevant to your environment.

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