Upgrading

You can upgrade to 8.9.04.004 version of TrueSight Server Automation - Data Warehouse from version 8.9.04.001, 8.9.04.002, and 8.9.04.003.

While upgrading, ensure that TrueSight Server Automation - Data Warehouse and TrueSight Smart Reporting - Platform are upgraded to the latest version. The product displays errors if:

  • TrueSight Smart Reporting - Platform is upgraded to the latest version, but TrueSight Server Automation - Data Warehouse is not upgraded to the compatible version.
  • TrueSight Server Automation - Data Warehouse is upgraded to the latest version, but TrueSight Smart Reporting - Platform is not upgraded to the compatible version.

For information on version compatibility between TrueSight Smart Reporting - Platform and TrueSight Server Automation - Data Warehouse, see Compatibility matrix.

Supported upgrade path

The following diagram displays the supported upgrade path for TrueSight Server Automation - Data Warehouse:

Upgrade process — At a glance

The upgrade flow diagram and the process table enable you to upgrade the product smoothly.

Step 1: Prepare for the upgrade

Complete the pre-upgrade tasks to ensure a successful upgrade.

DescriptionProcedure

Complete the pre-upgrade tasks and download the files.

Step 2: Upgrade TrueSight Server Automation - Data Warehouse

TrueSight Server Automation - Data Warehouse acts as the data warehouse for your data-center servers that are managed by BMC.


DescriptionProcedure

TrueSight Server Automation - Data Warehouse can be upgraded by using one of the following methods:

  • By using the wizard
  • Silently

Based on the method, choose the applicable procedure.

Step 3: Post-upgrade activities

Complete the post-upgrade activities to use the reporting capabilities.

DescriptionProcedure

Post-upgrade activities are required for TrueSight Server Automation - Data Warehouse.

Post-upgrade tasks

What next?

BMC releases periodic product updates through feature packs and fix packs. Check the Release notes and notices section for the latest product updates and apply the ones relevant to your environment.

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