Managing the Web server service

The following topics describe how to stop, start, and restart the Web server service:

To start the Web server service

This topic provides instructions for starting the Web server service for reports. Use the procedure for your operating system type.

For Linux operating system, perform the following steps:

  1. Navigate to the <TSSA-DWInstallationDirectory>/tomcat/bin directory.
  2. Type the following command:

    ./daemon.sh --java-home $BDS_HOME/jre --tomcat-user root start

Alternatively, use the following procedure to start the Tomcat service:

  1. Navigate to the /etc/init.d directory.
  2. Type the following command:

    ./bltomcat start

For Windows operating system, perform the following steps:

  1. From a command prompt, type the following command:

    services.msc
  2. In the Services window, select TrueSight Server Automation - Data Warehouse Web Server and click Start.

To stop the Web server service

This topic provides instructions for stopping the Web server service for reports. Use the procedure for your OS type.

For Linux operating system, perform the following steps:

  1. Navigate to the <TSSA-DWInstallationDirectory>/tomcat/bin directory.
  2. Type the following command:

    ./daemon.sh --java-home $BDS_HOME/jre --tomcat-user root stop

Alternatively, use the following procedure to stop the Web server service:

  1. Navigate to the /etc/init.d directory.
  2. Type the following command:

    ./bltomcat stop

For Windows operating system, perform the following steps:

  1. From a command prompt, type the following command:

    services.msc
  2. In the Services window, select TrueSight Server Automation - Data Warehouse Web Server and click Stop.

To restart the Web server service 

You might need to restart the Web server service in case you are not able to access the TrueSight Server Automation - Data Warehouse console. This topic provides instructions for restarting the Web server service for reports. Use the procedure for your OS type.

For Linux operating system, perform the following steps:

  1. Navigate to the /etc/init.d directory.
  2. Type the following commands:

    ./bltomcat stop
    ./bltomcat start

For Windows operating system, perform the following steps:

  1. From a command prompt, type the following command:

    services.msc
  2. In the Services window, select TrueSight Server Automation - Data Warehouse Web Server and click Restart.

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